A points failure between Wimbledon and Sutton means that all lines are blocked. Trains running between these stations may be cancelled, delayed by up to 30 minutes or revised.
Disruption is expected until 18:30.
Customer Advice
A points failure is currently blocking the route between Wimbledon and Wimbledon Chase.
We've recently been told about this incident disrupting Thameslink services in this area, and we're working to get more information for you.
Your journey is likely to be disrupted, but Thameslink don't have an exact estimate for any delays at the moment.
You'll be able to see any further updates on this page, so please continue to check back here.
If you need to use another route, we'll let you know shortly.
For this part of our network, you'll need to use another route, and your Thameslink ticket will be accepted at no extra cost on:
- Southern services between Sutton, West Croydon or East Croydon and the London area
- South Western Railway services between Wimbledon and London Waterloo
- London Trams between East Croydon, West Croydon, Mitcham Junction and Wimbledon
- London Buses serving stations between Sutton and Wimbledon, as well as buses as far as Central London (if asked by the bus driver, the reference is PrePay 578)
- London Underground services on any reasonable route, including services on the Northern Line via the Tooting area and as far as Morden, and the District Line to & from Wimbledon
Please leave at least 30 minutes of extra time for your journey.
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also see an alternative route guide here.
In the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from travelling on this route.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures like this one, the route is blocked entirely.
Network Rail have sent their specialist Signalling & Telecoms teams to site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.