A person has been hit by a train between Stoke-on-Trent and Crewe. Whilst the emergency services carry out their work, all lines between these stations will be closed. Trains will be cancelled, delayed by up to 60 minutes or revised.
Disruption is expected until the end of the day.
Customer Advice
East Midlands Railway
We are sad to report that a person has been hit by a train. This has occurred between Stoke-on-Trent and Crewe and is disrupting East Midlands Railway trains on the Derby / Crewe line.
At present emergency services are enroute to manage the incident. They are expected to arrive at 19:00.
How does this affect my train?
Trains running through the area between Stoke-on-Trent and Crewe in both directions cannot run.
At present we are expecting the line to reopen in the next two hours. As soon as the line is open again the priority will be to get trains running to their advertised times again. We expect the advertised timetable to resume on the affected routes by 21:00.
How do I get where I need to be?Â
You should continue to travel as originally planned however your journey may be delayed by 45 minutes. We are sorry for the delay to your journey today.
We are currently looking at alternative arrangements to keep you on the move. Please remember that this can take time and be assured that our team are working tirelessly to arrange this as quickly as possible for you. We appreciate your patience whilst we do this. We have requested requested a shuttle service to take place between Stoke and Crewe, we are waiting for this to be confirmed.
London Northwestern Railway Customer Advice:
Rail replacement transport has been scheduled to run between Crewe and Stafford via Stoke-on-Trent.
If youâve been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
For helpful advice if you need to travel on a rail replacement service, including accessibility information, please use this page.
You can find the location of your replacement bus by checking station signs or by searching for your station on our station information pages.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.