A points failure at Hilsea means that all lines are disrupted. Trains running between Portsmouth Harbour and Cosham / Havant may be cancelled, delayed or revised.

Disruption is expected until 15:00.

Customer advice

Southern

A points failure has failed at Hilsea this morning, and as a result, some Southern services will be delayed or terminate at Havant until further notice.

This means your journey may take up to 45 minutes longer than usual to complete.

Ticket acceptance on alternative routes:

To help you get to your destination, your Southern ticket will be accepted at no extra cost on:

• South Western Railway services between Southampton Central and Portsmouth Harbour, via Fareham and Cosham, and also between these areas and London Waterloo
• Great Western Railway services between Southampton Central and Portsmouth Harbour

 

Please check the next departures from your station here, to ensure a service is still running.

Planning your journey:

You can view a live map of the Southern network here.

You can also see an alternative route guide here.

Can you tell me more about the incident?

A points failure was blocking all lines at Cosham, preventing trains from accessing our Southampton Central route. The route between Fratton and Cosham, used by other operators' trains, is now open, but the route from Havant to Cosham is still shut.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. In this case, the route from Havant towards Cosham is still shut.

South Western Railway

Until further notice the following alterations will be necessary:

Hilsea station will not be served in the direction of Portsmouth.

• Customers wishing to alight at Hilsea are advised to circulate via Fratton
• Customers wishing to board at Hilsea are advised to circulate via Cosham or Havant

For further information or onward travel advice please speak to a member of staff or use a station help point.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.