A points failure at Hampden Park means some lines are blocked. Trains running to / from Eastbourne may be cancelled, revised or delayed by up to 15 minutes.
Disruption is expected until 10:30.
Customer advice:
Services between Hastings and Eastbourne are disrupted. Trains cannot currently run towards Eastbourne.
To see if your route has been affected, click here for a live route map.
Please check before leaving to start your journey this morning as you may need to leave extra time to reach your destination.
You can use your ticket on the following at no extra cost:
- Alternative Southern and Thameslink services between the Coast and London.
- Southeastern services between Hastings and London (this does not include high speed services)
- Stagecoach Buses 99 between Eastbourne and the main East Coast to Rye
Options at an extra cost to yourself:
- Stagecoach Buses 51, 54 and 98 between Polegate, Hampden Park and Eastbourne
For an alternative route map, please click here.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from travelling towards Eastbourne.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures like this one, the route is blocked entirely.
Network Rail have sent their specialist Signalling & Telecoms teams to site as a priority, and they will set up a safe method of working on the track. As soon as it's safe to go on the line, they will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.