A person has been hit by a train between Eastbourne and Bexhill. Whilst the emergency services carry out their work, all lines are currently closed. Trains may be cancelled, delayed or revised.
Disruption is expected until approximately 16:00.
If you've been affected by what happened on the network today, there is always someone to talk to. You can contact the Samaritans on 116 123 from any phone for a confidential chat.
Customer advice:
A person has been struck by a train between Eastbourne and Bexhill, affecting Southern services in this area.
Your journey is likely to be severely delayed. Some trains will be revised, only completing parts of their normal journeys. There will also be some cancellations.
There is n exact estimate for the delays at the moment.
It's likely that you may need to use another route, if there's a practical alternative. We'll let you know more details shortly.
You'll be able to see further updates on this page, so please continue to check back here.
Changes to services:
When Southern know more about changes to trains in this area, they will update this part of the advice, so you can see how your train may be altered.
If you're waiting on a train which is delayed between stations:
If your train is delayed between stations, please remain where you are and listen to announcements, or speak to staff for further information. Southern will get you moving as soon as possible. They are aware of your location, and their teams will be doing everything they can to help you continue your journey.
Please don't leave the train unless you are asked to do so. Other trains may still be moving in the area, and the track is also a very hazardous environment. In areas where the trains are powered by an electric third rail, this usually stays live and dangerous during incidents, and looks the same as other rails.
Ticket acceptance on alternative routes:
Southern are currently working with other public transport companies to make sure that your ticket will be accepted on other routes.
When you're able to use another option for your journey, we'll let you know the details here.
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also see an alternative route guide here.
Can you tell me more about the incident?
Southern are working with Network Rail and the emergency services to deal with this incident as sensitively, quickly and safely as possible.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.