A fault with the signalling system between East Croydon and Redhill is causing disruption to journeys between these stations. Services that run between Peterborough and Horsham are currently unable to call at Coulsdon South or Merstham in the direction of Redhill.
Disruption is expected until 12:00.
Customer Advice
Passengers that require Coulsdon South or Merstham can either :
- change at East Croydon and catch a Southern train towards Reigate
- continue through to Redhill on their Thameslink train and catch a return service.
Your Thameslink ticket will be valid on Southern Trains for this journey.
Can you tell me more about the incident?
A fault with the signalling system is disrupting services between East Croydon and Redhill.
In this particular situation the fault has been confirmed as a 'Track Circuit Failure'. This means the signalling system is unable to automatically verify if the next section of track past the affected signal is clear.
The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, train crew will stop at the affected signal and contact the signalling centre to confirm their location. At this point the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every train's journey, which means services can experience short delays.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #CoulsdonSouth
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.
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