Due to a fault with the signalling system between Cambridge and Ely trains may be cancelled or delayed.
Disruption is expected until 15:00.
Customer Advice:
Our services that run between London Kings Cross and Ely are having to be terminated and restarted at Cambridge. You may have to take another operators train to complete your journey to Cambridge North or Ely.
Your ticket will be accepted on the following, at no extra cost:
- Greater Anglia trains between Cambridge and Ely
- Cross Country trains between Cambridge and Ely
London Kings Cross to Kings Lynn services will complete their journey but may be delayed by up to 10 minutes.
Can you tell me more about the incident?
A track circuit failure has occurred in the Ely area, stopping some of our trains from running between Cambridge and Ely. Network Rail engineers are on the case and working to get this resolved as quickly as possible.
Track Circuit Failure
In this particular situation the fault has been confirmed as a 'Track Circuit Failure'. This means the signalling system is unable to automatically verify if the next section of track past the affected signal is clear.
The rail network is designed so that if a signal stops working, trains will stop before they reach it. Whilst this issue is ongoing, train crew will stop at the affected signal and contact the signalling centre to confirm their location. At this point the signaller will verbally authorise the driver to continue towards the next signal. This process adds time to every train's journey, which means services can experience short delays.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Twitter:
If you would like to follow this incident on Twitter, please use #Ely
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.