A fault with the track in the Haywards Heath area is causing congestion at London Victoria. Trains running to / from London Victoria may be delayed by up to 20 minutes.

Delays are expected until 10:45.

Customer advice:

A fault with the track, in the Haywards Heath area, is having a knock on effect, causing congestion to multiple services that are waiting for a platform at London Victoria. Delays to trains terminating at this station are now in the region of 15 - 20 minutes.

If your train is delayed between stations, please remain where you are and listen to announcements, or speak to staff for further information. We'll get you moving as soon as possible. We're aware of your location, and our teams will be doing everything they can to help you continue your journey.

Please don't leave the train unless you are asked to do so. Other trains may still be moving in the area, and the track is also a very hazardous environment. In areas where the trains are powered by an electric third rail, this usually stays live and dangerous during incidents, and looks the same as other rails.

Can you tell me more about the incident?

There is an availability of platforms problem at London Victoria that is causing delays to some trains terminating there. Teams are working to resolve this issue as soon as possible.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.