A fault with the signalling system between Surbiton and Esher means that trains must run at a reduced speed on some lines. Trains operating between these stations may be delayed by up to 15 minutes.

Disruption is expected until the end of the day.

What South Western Railway are doing about it:

South Western Railway have been informed that there is a track circuit failure between Surbiton and Esher. This means that trains have to run at reduced speed on some lines

Until further notice the following alterations will be necessary:

• Some train services from London Waterloo to Woking will be running non stop from Surbiton to Weybridge.
• Passengers should change at Walton-on-Thames or Weybridge for Esher and Hersham,
• Passengers at Hersham & Esher that want to go to Woking should use a London Waterloo bound train and change at Surbiton.

To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services Falcon Buses services:

• 514 and 515 between Kingston - Surbiton - Thames Ditton - Esher - Hersham - Walton-on-Thames -Weybridge
• 715 between Guildford - Cobham - Esher - Hinchley Wood - Thames Ditton - Surbiton – Kingston
• 564 between Hersham and Walton On Thames
• 461 between Chertsey - Addlestone - Weybridge - Walton-on-Thames - Hampton Court - Kingston

For further information or onward travel advice please speak to a member of staff or use a station help point.

Further Information:

A track circuit is one system used by Signallers to identify where trains are on the tracks. When these fail, trains have to stop at each affected signal and verify that the track beyond the signal is clear. Once they have authority from the Signaller to continue, they must do so at caution until they have traversed that signalling section. This process takes up to 10 minutes per affected signal.

If you would prefer to use local buses to continue your journey please check Traveline - South Western Railway tickets are not valid on local buses unless stated above.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.