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Staines

Staines

Staines station
Station Approach
Staines
Surrey
TW18 4LY

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Ticket office opening hours:

Monday - Friday - 06:15 to 20:00
Saturday - 06:10 to 19:55
Sunday - 07:10 to 18:40

  • YES Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 00:20
      Saturday - 06:00 to 00:20
      Sunday - 06:30 to 00:30
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Booking Office Counter

      An accessible ticket office counter is available in the main station booking hall on the London-bound platform.

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Step Free Access

      Both platforms have level access onto the platforms. There is also level access to the booking hall.

      Interchange -  A Lift is now available within the station. 


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on both Platforms 1 and 2. The National key toilet is located on Platform 2, and a second toilet is available on Platform 1; these toilets are operated by a radar key.
  • Ticketing Services & Information
    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In the booking hall and at the entrance to platform 2
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: Yes
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:15 to 20:00
      Saturday - 06:10 to 19:55
      Sunday - 07:10 to 18:40
  • Station Information
    • ATM YES Yes
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.43245842
    • Longitude -0.503156805
  • Parking
    • Car Parking Details

      Prices are valid from the 28th July 2019

      Season Ticket Holders & Rail users ONLY before 1000 Monday to Friday

      Overnight parking available for non-season ticket holders Friday and Saturday ONLY

      Weekend Tickets available after 1200 Friday £7.90

      Off peak from 1600 Monday to Friday



      Name: Gresham Road- Main car park
      Spaces: 32
      Charges:
      Off-peak: £3.50
      PerHour: N/A
      Daily: £9.40
      Weekly: £46.90
      Monthly: £116.90
      ThreeMonthly: £350.70
      SixMonthly: N/A
      Annual: £1169.00
      Saturday: £3.50
      Sunday: £3.50
      Note:

      Bank Holiday £3.50



      Number Accessible Spaces: 2
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Staines station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Cycle Compound for 72 cycles located on Platform 1

      Booking Hall entrance, Platform 2

    • Sheltered YES Yes
    • Spaces 142
    • Type
      Stands
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SNS.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Station forecourt off Kingston Road

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