Selby

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 19:45
    Saturday - 06:00 to 19:45
    Sunday - 09:15 to 19:00
  • Accessible Taxis

    On request.

  • Accesible Ticket Machine

    The ticket machine is located on Platform 1. 

  • Customer Help Point Help Points are available on both platforms to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.  
  • Helpline No
  • Helpline Contact Details 0800 107 2149
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access Step free access is available throughout the station, however customers should note that access to platforms 2 and 3 is via a barrow crossing which is reliant upon staff assistance, and cannot be accessed outside of staffed hours. This station is Partialially staffed. The station staffing hours are: Monday to Saturday: 06:00 - 19:45 Sunday: 09:15 - 19:00 Station staff can provide assistance throughout the station and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff no less than 20 minutes prior to the departure time of their train as it may take time to cross the station between train movements. Assistance can be requested in advance by contacting the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay). Outside of staffed station hours, assistance to board and alight the train on platform 1 can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station or access to platform 2 or 3 when the station is unstaffed are requested to contact the TransPennine Express Assisted Travel Team on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
    Coverage: no Part Of Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    Selby is an accessible station only during the hours when staff are available.

    Access to Platform 2 is available during staffed hours only. Staff will assist customers to cross the line.

    It is requested that customers arrive at the station 20 minutes before the departure time of their service to enable staff to carry out the assistance. Due to train movements through the station we cannot guarantee transfer between platforms if customers arrive less than 20 minutes before your train leaves.

• Restrooms
  • Toilets YES Yes
  • Baby Change YES Yes
  • Toilets Note The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:00 to 19:45
    Saturday - 06:00 to 19:45
    Sunday - 09:15 to 19:00

• Station Information
  • ATM No
  • Baby Change YES Yes
  • Bureau De Change No
  • Lost Property No
  • Post Box YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0345 600 1672
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note To speak to a member of our team please call 0345 600 1671 
  • Information Systems DepartureScreensAnnouncements
  • Lost Property Number 0345 600 1672
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 53.78338472
  • Longitude -1.063555365

• Parking
  • Car Parking Details
    Operator Name: A P C O A on behalf of Trans Pennine Express
    Name: Station Car Park
    Spaces: 130
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: £3.90
    Weekly: £17.00
    Monthly: £47.00
    ThreeMonthly: £112.00
    SixMonthly: N/A
    Annual: £340.00
    Saturday: £3.90
    Sunday: £3.90
    
    Number Accessible Spaces: 3
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Selby station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location Outside the station entrance and also on Platform 1.
  • Sheltered YES Yes
  • Spaces 224
  • Type
    Stands
    Wheel Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/SBY.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note The nearest taxi rank is outside the station.

• Other transportation
  • Rail Replacement Services

    From outside station entrance