Droitwich Spa

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Booking Office Counter

    None

  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Impaired Access Staff Help Hours Mon,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 08:00 to 15:00
    Sunday
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is available on Platform One.

  • Customer Help Point On both platforms
  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998 Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Mobility Set Down

    Pick-up in car park

  • National Key Toilets N/A
  • Nearest Stations with Facilities WOF
  • Step Free Access

    Level access to platform 2 from car park. Access to platform 1 and between platforms is via street or alternatively 22 steps up to footbridge from Hereford platform and 22 steps down to Birmingham platform. There is no step-free route to platform 1 or between platforms.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    
    This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
    All of our trains have ramps on board that our conductors are trained to use.

    We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).

      Please contact West Midlands Railway Passenger Assist team on 0800 0248998

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located on Platform One.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 08:00 to 15:00
    Sunday

• Station Location & Directions
  • Latitude 52.26821535
  • Longitude -2.158368535

• Parking
  • Car Parking Details Parking 1:
    
    Operator Name: West Midlands Railway
    Name: Station Car Park
    Spaces: 45
    Free: true
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    
    Operator Name: Network Rail
    Name: Third-party car park
    Spaces: 40
    Charges:
    Off-peak: N/A
    PerHour: N/A
    Daily: N/A
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Number Accessible Spaces: 2
    Accessible Spaces Note: Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Droitwich Spa station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered no
  • Spaces 48
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/DTW.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM No
  • Baby Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Droitwich Spa is accredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note
    The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.
    
    

  • Toilets YES Yes
  • Baby Change No

• Taxi Information
  • Availability YES Yes
  • Note Blue Door 01905 794185 NY 01905 795979

• Other transportation
  • Rail Replacement Services In the event of engineering the bus/coach will collect from: Bus stops on Ombersley Way, near to junction with Union Lane