Droitwich Spa Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Mon,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 08:00 to 15:00
    Sunday
  • Accessible Taxis

    Accessible taxis are not available

  • Accesible Ticket Machine

    A Ticket Vending Machine is available on Platform One.

  • Booking Office Counter

    None

  • Customer Help Point On both platforms
  • Helpline YES Yes
  • Helpline Contact Details

    0800 0248998

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Impared Mobility Set Down

    Pick-up in car park

  • National Key Toilets

    N/A

  • Nearest Stations with Facilities WOF
  • Step Free Access

    This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/DTW.pdf)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces 48
  • Type Stands

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Droitwich Spa station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Parking
  • Car Parking Details Parking 1:
    Email: customersupport.uk@sabagroup.com
    Phone number: 0330 123 5247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 45
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Weekly: £13.30
    Monthly: £38.20
    Annual: £307.20
    Saturday: £2.50
    Sunday: £2.50
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Charging starts from 1 September 2019

    
    
    Operator Name: Network Rail
    Name: Third-party car park
    Spaces: 40
    Charges:
    Off-peak: £2.50
    Daily: £3.50
    Monthly: £38.20
    Annual: £307.20
    Saturday: £2.50
    Sunday: £2.50
    Note:

    Charging starts from 1 September 2019

    
    
    Number Accessible Spaces: 2
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on Platform 1. The toilet facilities are available: Monday - Thursday 07:00-18:00, Friday 07:00-19:00, Saturday 08:00-15:00 and Sunday Closed. The toilet facilities are not available when the Ticket Office is closed. An accessible toilet is available in the female toilets only at present.

• Station Location & Directions
  • Latitude 52.26821535
  • Longitude -2.158368535

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Droitwich Spa is accredited by the Secure Station Scheme**  
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 07:00 to 18:00
    Friday - 07:00 to 19:00
    Saturday - 08:00 to 15:00
    Sunday

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located on Platform One.
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Taxi Information
  • Availability YES Yes
  • Note Blue Door 01905 794185 NY 01905 795979

• Other transportation
  • Rail Replacement Services

    Rail replacement vehicles will operate from the bus stops on Ombersley Way, near to the junction with Union Lane.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.