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Castle Cary Train Station

Castle Cary Train Station

Castle Cary

Castle Cary station

Station Wharf
Castle Cary
Somerset
BA7 7PE

Ticket office opening hours:

Monday - Friday - 07:30 to 18:30
Saturday - 07:30 to 16:30

GET DIRECTIONS

Castle Cary at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 21:30
      Saturday - 06:30 to 21:30
      Sunday - 14:30 to 21:30
    • Accessible Taxis

      Accessible taxis are available

    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      Set- Down / Pick up Points are available at the station entrance.

    • National Key Toilets

      The radar key is available from station staff.

    • Step Free Access

      Step Free Category B2- Station Step free access available to the Westbury-bound platform. Platform 2 can only be accessed via the footbridge on the station or using the barrow crossing (only when the station is staffed).


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Meeting point: waiting room.

  • Airport

    • Availability YES Yes
    • Note Air Port Link, Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport. Changes at Hayes for the Heathrow connect service.
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/CLC.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Platform 1

    • Note ">

      Please note cycles can be carried on our trains free of charge restriction apply please pick a "cycling by train" leaflet at your local station.

    • Sheltered YES Yes
    • Spaces 8
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details Phone number: 0345 165 2030

      Address:
      Station Wharf
      Castle Cary
      BA7 7PE

      Operator Name: A P C O A Parking ( U K) Limited
      Name: Station Car Park
      Spaces: 178
      Charges:
      Daily: £4.00
      Weekly: £20.00
      Monthly: £60.00
      ThreeMonthly: £160.00
      Annual: £467.00
      Saturday: £2.80
      Sunday: £2.80

      Number Accessible Spaces: 5
      Accessible Car Park Equipment: Yes
      Accessible Car Park Equipment Note:

      An accessible ticket machine is available adjacent to the platform entrance.


      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: http://www.apcoa.co.uk
  • Restrooms

    • Toilets YES Yes
    • Baby Change No
    • Toilets Note

      Platform 1

  • Station Location & Directions

    • Latitude 51.09980387
    • Longitude -2.522802166
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 07:30 to 18:30
      Saturday - 07:30 to 16:30
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares GW
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      Smartcard Accepted

  • Taxi Information

    • Availability YES Yes
    • Note Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
  • Other transportation

    • Rail Replacement Services

      Station car park.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.