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Train tickets (except for Print Your Own tickets, and e-tickets bought before February 14th 2020) can be used by anyone even though certain tickets will have the name of the traveller or person who booked the tickets printed on them.

When you are making a booking you can request that the tickets are sent to a different address.

If you do purchase tickets for someone else please note that enclosed with the tickets will be the sales receipt. This shows the last four digits of the credit card as well as the purchase price.

For Self Service Collection please remember that the credit/debit card used to make booking is required along with the Ticket Collection reference provided when the booking was made.

For Print Your Own tickets, you will need to enter the names of the travellers when making a booking and they will need to provide ID alongside these when asked.