Reduced service to / from London Victoria expected until the end of the day

A low speed derailment of an engineering train in the London Victoria area means fewer trains are able to run. Train services running to and from this station may be cancelled, delayed or diverted via London Bridge.

Disruption is expected until the end of the day.

Customer Advice

There will be a severely reduced and disrupted service to and from London Victoria . Please allow extra time for journeys. Passengers requiring London are advised to travel to London Bridge or London Blackfriars as an alternative to London Victoria.

In addition, train services which are operating to stations around South London will be much busier than normal particularly during peak hours. Please allow extra time to complete your journey. Please also expect some delays to services travelling towards London Bridge/London Blackfriars as these services will be used to call additionally at certain stations to ease service gaps.

Trains may be amended at short notice so please continue to monitor customer information screens.

The following Stations will not be served at this time:

• Epsom Downs
• Banstead
• Belmont
• Battersea Park

 

Passengers at Epsom Downs are advised to travel to nearby Tattenham Corner for services towards London.

Passengers at Banstead and Belmont are advised to use TfL bus alternatives to continue on their journey.

Passengers at Battersea Park are advised to travel to Queenstown Road (Battersea) by London Buses.

Which trains are currently being reduced?

• Gatwick Express services will be suspended until further notice

• Services between London Victoria and Epsom Downs are suspended

• Other services via Sutton may be cancelled at short notice, including trains which run to & from Horsham via Sutton

• Services between London Victoria and Reigate are likely to be cancelled at short notice or formed of fewer coaches than normal

 

 

Ticket acceptance and replacement buses:

You may use Southern and Gatwick Express tickets at no extra cost on:

• Thameslink services on any reasonable route, including via London Bridge and Blackfriars

• Southeastern on reasonable routes to / from London Victoria

• South Western Railway between Waterloo and Wimbledon, Epsom, Dorking, Portsmouth and Southampton

• London Overground between Clapham Junction and Willesden Junction via Kensington Olympia, and also between Clapham Junction and Canada Water via Peckham Rye

• London Underground on any reasonable route around Central London (please be aware the Northern Line is currently disrupted)

Alternative route maps can be found here

Replacement buses have been sent to the following stations to assist where possible:

• Sutton
• Epsom
• Epsom Downs
• Horsham

 

These will be controlled by staff on an as required basis and will not be running to a schedule.

How is this currently affecting the train service?

Platforms 9 - 13 are currently blocked at London Victoria. Further to this the "slow/stopping" lines are blocked between Clapham Junction and London Victoria. This means fewer trains are able to operate to and from London Victoria.

They are also unable to get some trains out of the depot at Battersea, resulting in further cancellations

Can you tell me more about the incident?

At approximately 03:00 on the morning of Tuesday, 9th July, we were advised that an engineering train (operated on behalf of Network Rail) had experienced a low-speed derailment at London Victoria. The engineering train is obstructing a complex section of track on one of the busiest routes.

Specialist recovery teams have been dispatched and are now arriving on site. Once the recovery of the derailed engineering train has been completed, repairs to track damage will also be required until the line can be reopened. Due to the complexity of this issue, disruption is expected until the end of the day.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #LondonVictoria

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

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