A points failure between Moorgate and Finsbury Park means that fewer trains are able to run on all lines. Trains running to / from these stations will be cancelled or delayed by up to 10 minutes.

Disruption is expected until 20:00.

Customer Advice

Fewer trains than normal are able to run between Moorgate and Finsbury Park. You may find it quicker to use an alternative route to complete your journey.

Ticket acceptance:

You can use your ticket on the following, at no extra cost:

• London Underground between Moorgate and Kings Cross / Finsbury Park
• London Buses between Moorgate and London Kings Cross / Finsbury Park
• Alternative Great Northern services between London Kings Cross and Welwyn Garden City

Planning your journey:

Live departure boards can be found here.

You can view a live map of the network here.

You can see an alternative route guide here.

If you're travelling in the London area, you can plan journeys on alternative routes by using the Transport for London Journey Planner here.

You can also use the Great Northern app to find up-to-date information.

Can you tell me more about the incident?

A points failure has caused disruption to services between Moorgate and Finsbury Park.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures, the line in question may be blocked entirely.

Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to your train being held at stations or signals en route.

As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.