Lines have now reopened following a shortage of train crew between Clapham Junction and Watford Junction. However, whilst service recovers, trains may be cancelled, delayed by up to 40 minutes or terminated at and started back from Shepherd's Bush. This is expected until 21:00.

Customer Advice:

Please check journey planners before travelling, and consider using an alternative route.

Your can use your ticket at no extra cost on the following alternatives

• London Underground services on any reasonable route including routes via London Euston
  • The Central Line for Shepherds Bush
  • The Bakerloo Line for Wembley Central and Harrow & Wealdstone
  • The Metropolitan Line for Wembley Park and Harrow on the Hill
  • The District Line for West Brompton and Kensington Olympia
  • The Jubilee Line for Stanmore and a bus connection to Watford Junction on London Bus 142
• London Overground services between London Euston and Watford Junction for Wembley Central, Harrow and Wealdstone, and also on London Overground services between Clapham Junction and Shepherds Bush (note that these are currently also heavily affected by the disruption)
• London Northwestern Railway services
  • between London Euston and Tring for Wembley Central, Harrow and Wealdstone, Watford Junction
  • between Watford Junction and St Albans Abbey for services towards St Pancras
• Chiltern Railway between London Marylebone, Wembley Stadium and Harrow-on-the-Hill

To help you plan your journey, you can find Southern's alternative route maps on their website here, and if you are travelling by TfL services, you can check your journey in advance on their website here.

Please check journey planners and station information boards before you travel, and allow extra time to reach your destination.

Live departure boards can be found here and you can check the live map here to see if your journey has been affected.

Can you tell me more about the incident?

Earlier today, a freight train came to a halt at Willesden Junction with a crewing issue, and was unable to proceed until a replacement driver could be found. This blocked the line towards Shepherds Bush for around 50 minutes, preventing both Southern and London Overground services from running.

This train has now moved, however a queue of trains has developed and Network Rail are now working to clear this queue as quickly as possible. Until this queue has been cleared, services are unable to run towards Watford Junction from London.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner.

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.