A train hitting an obstruction on the line near Crystal Palace means lines are disrupted. As a result, trains running through this station may be cancelled, delayed by up to 20 minutes or revised.
Disruption is expected to continue until the end of the day.
Customer Advice
London Overground
Trains may be terminated at New Cross Cate, and restarted from Surrey Quays.
You can use your ticket on local buses via any reasonable route, at no extra cost.
Southern
A London Overground train has struck a tree in the Crystal Palace area. This is affecting Southern services that run between London Bridge and London Victoria. Trains will be diverted to call at East Croydon.Â
Currently, services in either direction cannot call at the following stations until further notice:
- New Cross Gate
- Brockley
- Honor Oak Park
- Forest Hill
- Sydenham
- Crystal Palace
- Gipsy Hill
- West Norwood
If you require any of the above stations, you will need to travel using an alternative route.Â
Southern have ticket acceptance at no extra cost on:Â
- London Buses between New Cross Gate and Streatham Hill
- London Underground via any reasonable route
To use this ticket acceptance, you can find TfL journey planners here. To travel using an alternative route, you can find route maps here. To see if your journey is affected, you can check a live service map here.Â
Can you tell me more about the incident?
There has been a report of an obstruction on the railway, and this is now causing some disruption to services. Your train may be held on approach to the area, or it may need to be terminated before it gets to this part of the network.
Network Rail staff will be attending to remove the obstruction as quickly as they can. Unfortunately, it's not possible to try to run trains past this. We're closely monitoring progress updates.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
âââââââCompensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.