A points failure at Staines means that the line towards Windsor & Eton Riverside and Reading is currently closed.
As a result, trains running through this station may be cancelled, delayed by up to 20 minutes or revised.
Disruption is expected to continue until the end of the day.
Customer advice:
Until further notice the following alterations will be necessary:
- London Waterloo to Reading services will be diverted via Weybridge or revised.
- London Waterloo to Windsor & Eton Riverside services have been suspended.
To assist you with your journey your ticket will be accepted, at no extra cost to yourself, on the following services:
- Great Western Railway between London Paddington and Reading / Windsor & Eton Central and Basingstoke.
- London Underground via any reasonable route
- London Buses via any reasonable route
For further information or onward travel advice, please speak to a member of staff or use a station help point.
If you would prefer to use local buses to continue your journey please check Traveline. South Western Railway tickets are not valid on local buses unless stated above.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.