A fault with the signalling system at Hayes means that trains cannot run between Elmers End and Hayes. As a result, trains running between these stations may be cancelled, delayed by up to 25 minutes or revised.
Disruption is expected until 19:00.
How does this affect my journey?
Trains towards Hayes are terminating at Elmers End
Trains towards London will not run between Hayes and Clock House
What should I do?
You can use your ticket at no extra cost on the folowing routes:
- London Buses between Hayes and Lewisham
- London Trams between Elmers End and East Croydon
- Southern and Thameslink services between East Croydon and London Bridge
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.