A points failure between London Bridge and Tulse Hill means some lines are blocked. As a result, trains running between these stations may be cancelled or diverted via New Cross Gate.
Disruption is expected to continue until 15:30.
Customer Advice
Trains can not run between South Bermondsey and Tulse Hill until further notice. Please allow extra time to complete your journey as you may have to use alternative transport.
- London Bridge to East Croydon via Streatham services will be diverted via Sydenham (stopping at all stations)
- East Croydon to London Bridge services as booked
- London Bridge to Beckenham Junction services will run all stations London Bridge to Crystal Palace via Sydenham,
- Beckenham Junction to London Bridge services will start from Crystal Palace
- London Victoria to Reigate services will call additionally at Selhurst.
Trains towards Tulse Hill cannot call at the following stations:
- South Bermondsey
- Queens Road Peckham
- Peckham Rye
- East Dulwich
- North Dulwich
- Tulse Hill
If you are at London Bridge and need one of these stations please travel to East Croydon and catch a return service.
If you are at one of these stations, and need to travel south, you will need to take a train to London Bridge and catch a service to East Croydon, continuing your journey from there.
For some of these stations, alternative public transport options are available. You may find these quicker for some journeys, although it will still take longer to get to your destination.
We've provided details of ticket acceptance on alternative transport routes below.
Ticket acceptance
Your ticket will be accepted on the following, at no extra cost:
- Southeastern between Beckenham Junction and London Victoria
- Thameslink between East Croydon and London Blackfriars
- London Buses between East Croydon and London Bridge
- London Underground via any reasonable route
- London Overground via any reasonable route (please note that LO service is reduced due to the same incident).
Planning your journey:
Live departure boards can be found here.
You can view a live map of the network here.
You can also see an alternative route guide here.
If you're travelling in the London area, you can plan journeys on alternative routes by using the TfL Journey Planner here.
Can you tell me more about the incident?
A points failure has been reported, and this is preventing trains from using some of the routes through this area.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another. However, with more severe failures, the line in question may be blocked entirely.
Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes they have to stop trains completely, which can lead to your train being held at stations or signals en route.
As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, staff will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
âââââââCompensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.