A fault with the signalling system at Guildford is resulting in disruption to trains between Guildford and Havant / Redhill. Trains may be delayed or cancelled.
Disruption is expected until 16:00.
Advice for Great Western Railway customers:
Trains are currently unable to run between Guildford and Gatwick Airport.
You may use your ticket on the following alternative services:
- South Western Railway between Guildford and Clapham Junction via Woking
- Elizabeth line between London Paddington and Farringdon via Bond Street
- London Underground via any reasonable route
- Thameslink between Farringdon and Gatwick Airport via Redhill
- Southern between London Victoria and Gatwick Airport via Clapham Junction
Advice for South Western Railway customers:
There are multiple track circuit failures at Guildford. This means that the line heading towards Haslemere is blocked and trains cannot run on this line.
To help with your journey, at no extra cost to yourself, ticket acceptance has been arranged on the following services:
- Southern between Havant - Portsmouth Harbour and Portsmouth Harbour - Southampton Central
- Stagecoach South bus 34 between Guildford and Woking
- Stagecoach South buses 70, 71 and 72 between Guildford - Farncombe - Godalming - Milford - Witley - Haslemere
- Stagecoach South bus 46 between Farnham, Farncombe, Godalming - Guildford
Replacement transport has been requested with the travel supplier and we will update details when this has been confirmed.
For further information or onward travel advice please speak to a member of staff or use a station help point.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.