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31/01/2025

A points failure between Eastbourne and Lewes means trains running between these stations may be delayed by up to 20 minutes, cancelled or revised.

Disruption is expected until 14:00.

Customer Advice

At present, services are unable to run from Eastbourne towards Lewes, Brighton and London. Services will be delayed until further notice or will terminate and restart at a different station to normal.

We advise delaying your journey until later, once the line has reopened. If you do travel now your travel will take longer and you may also need to use alternate travel.

Planning your journey:

Live departure boards can be found here.

You can view a live map of the network here.

You can also see an alternative route guide here.

Can you tell me more about the incident?

A points failure has been reported, and this is preventing trains from travelling from Eastbourne towards Lewes.

Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.

Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.

There are various backup systems which allow signallers to try to "set" the points, and in some cases, the points may be available for trains in one of the directions they serve, but not another.

Network Rail will send their specialist Signalling & Telecoms teams to site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to trains on other routes also being held at stations or signals.

As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.

Whilst this is being done, staff will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.

Check before you travel:

You can check your journey using the National Rail Enquiries real-time Journey Planner

Compensation:

You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Affected operators
Southern
Nationalrail link
Last updated: 03/01/25 - 01:44