A points failure at Streatham Common is causing disruption to trains running between East Croydon and Clapham Junction. Trains may be delayed by up to 20 minutes or run non stop between Selhurst and Balham.
Disruption is expected until 15:00.
Customer Advice
Stopping services that run from East Croydon / West Croydon / Selhurst towards Clapham Junction / London Victoria will run non-stop between Selhurst and Balham.
This means that Thornton Heath, Norbury and Streatham Common will have no London Victoria / Clapham Junction / Watford Junction-bound services stopping there until further notice. Southern services that run to London Bridge can still stop as normal, as well as southbound services towards East Croydon / West Croydon and Epsom Downs.
Your journey may take an extra 10-20 minutes longer than normal, so allow some extra time and please follow the below journey advice.
If you are at Thornton Heath, Norbury or Streatham Common and are travelling towards the Balham / Clapham Junction / London Victoria area, you can take the next service to Selhurst and change there.
If you are on a train heading towards London Victoria or Watford Junction and wish to alight Thornton Heath, Norbury or Streatham Common, you should instead change at Selhurst and board a London Bridge-bound train instead.
Alternatively, and for local journeys in the area, tickets will be accepted on London Buses in the local area and between East Croydon and Clapham Junction. You can also use Southern services to / from London Bridge for no extra cost to yourself.
You can check if your journey will be affected using the live route map here.
Can you tell me more about the incident?
A points failure in the Streatham Common area is affecting Southern stopping services that run towards Balham, Clapham Junction, London Victoria and Watford Junction. These services will be running using different lines, and will be unable to stop at Thornton Heath, Norbury or Streatham Common. Services that run towards London Bridge can run as normal.
Network Rail colleagues are on site and working to rectify the points, and further updates will be provided.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.