A points failure between Brighton and Haywards Heath means all lines are disrupted.
Trains running between these stations may be cancelled, revised or delayed by up to 20 minutes.
Disruption is expected until 15:00.
Customer Advice:
You can continue to travel using your normal route, but trains between Brighton and Haywards Heath will be delayed up to 20 minutes departing Brighton.
You can use your ticket to travel at no extra cost on:
- Alternative Southern or Thameslink services between Brighton and East Croydon
- Metrobus routes between Brighton and Gatwick Airport, including routes:
- 3 for Gatwick, Three Bridges, Crawley
- 271 for Crawley, Haywards Heath, Wivelsfield, Burgess Hill, Hassocks, Preston Park, Brighton
- 272 for Crawley, Three Bridges, Haywards Heath, Wivelsfield, Burgess Hill, Hassocks, Preston Park, Brighton
- 273 for Crawley, Hassocks, Preston Park and Brighton
To help you plan your journey, you can find alternative route maps on the website here, and if you are travelling by Metrobus services you can plan your journey on their website here.
Please check journey planners and station information boards before you travel, and allow extra time to reach your destination.
Live departure boards can be found here and you can check the live map here to see if your journey has been affected.
You can also use the Southern app to find up-to-date travel information.
Can you tell me more about the incident?
A points failure has been reported in the Preston Park area, which is preventing trains from using some routes from Brighton towards Haywards Heath.
Points are moveable sections of track which can send trains onto different routes at junctions. These are part of the signalling system, generally managed by Network Rail.
Points can stop moving correctly for a number of reasons. For example, there may be an obstruction in the moving parts, or the electronic control systems may have developed a fault.
Network Rail will send their specialist Signalling & Telecoms teams to the site, and they will set up a safe method of working on the track. To allow staff to access the railway, sometimes we have to stop trains completely, which can lead to your train being held at stations or signals en route.
As soon as it's safe to go on the line, the staff will diagnose the fault and find any quick solutions to resolve it.
Whilst this is being done, we will be monitoring progress closely. At times, replacement parts may be needed, or specialist advice from suppliers, which is why some points failures take longer to resolve than others.
Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner.
Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.