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Wye Train Station

Wye Train Station

Wye

Wye station

Bridge Street
Wye
Kent
TN25 5EB

Ticket office opening hours:

Monday - Friday - 06:00 to 12:40
Saturday - 07:00 to 13:40
Sunday

GET DIRECTIONS

Wye at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Helpline
    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      *Helpline closed on Christmas Day

    • Nearest Stations with Facilities AFK
    • Accessible Public Telephones YES Yes
    • Accessible Taxis
    • First Class Lounge
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Staff Help Hours Monday - Friday - 06:00 to 12:40
      Saturday - 07:00 to 13:40
      Sunday
    • Accessible Taxis

      Accessible taxis are available to book

    • Accesible Ticket Machine

      by entrance to platform 1

    • Customer Help Point On platform
    • Helpline Contact Details

      0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524


    • Step Free Access

      This is a category B1 station. Step free access to platform 1 via booking hall for services towards London. Step free access to platform 2 for services towards Canterbury via side entrance off level crossing. Step free interchange via level crossing. Stepped interchange between platforms via station footbridge.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
  • Bus information

    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WYE.pdf)
    • Bus Service: Availability YES Yes
  • Cycle Storage

    • Availability 1
    • Closed Circuit TV No
    • Location

      Platform 2

    • Sheltered YES Yes
    • Spaces 6
    • Note

      You may leave your cycle in the rack provided however you do so at your own risk.

    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet No
  • Phones, Internet & Wi-fi

    • Station Amenities: Wi-Fi Find WiFi Hotspots around Wye station (http://btopenzone.hotspot-directory.com)
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Telephone: Usage Type Cards And Coins
  • Restrooms

    • Baby Change No
    • Toilets No
  • Station Location & Directions

    • Latitude 51.18501369
    • Longitude 0.929321854
  • Station Information

    • ATM No
    • Bureau De Change No
    • Lost Property 1
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Trolley No
    • Waiting Room
    • Lost Property Phone number: 0345 322 7021

      Operator Name: Southeastern Customer Services
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note 0345 322 7021
    • Lost Property Number 0345 322 7021
    • Baby Change No
    • Station Buffet No
    • Showers No
    • Wifi No
    • Information Systems ArrivalScreens
    • Staffing Level YES Yes
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Ticket Machine YES Yes
    • Customer Service Note Platform 1
    • Penalty Fares SE
    • Pre-Purchase Collection YES Yes
    • Smartcard Notes www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.

      ">Smartcard Issued: Yes
      Smartcard Validator: No

       Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:00 to 12:40
      Saturday - 07:00 to 13:40
      Sunday
  • Other transportation

    • Rail Replacement Services explorer.dividing.satin).
    • towards ashford: bus stop in bramble lane (what 3 words: tags.apprehend.greet).

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Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.