Wrexham General Train Station
Wrexham General Train Station
Wrexham General
Wrexham General Station
Station Approach
Wrexham
LL11 2AA
Ticket office opening hours:
Monday - Friday - 06:15 to 19:15
Saturday - 06:45 to 19:45
Sunday - 09:30 to 17:00
Wrexham General at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
- Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
-
Impaired Access Staff Help Hours
Saturday - 05:30 to 22:45
Sunday - 07:30 to 23:00 -
Accesible Ticket Machine
Ticket machines have touchscreen controls.
- Helpline YES Yes
-
Helpline Contact Details
03333 211202
- Helpline Contact URL https://www.nationalrail.co.uk/
-
National Key Toilets
The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Step Free Access
Category A.
Step free access to Platform 1 (to Shrewsbury) from the car park via the booking office or night gate.
Step free access to Platform 2 (to Chester), Platform 3, and Platform 4 (Wrexham-Bidston Line) via a footbridge and lifts.
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Staff Help
Customers requiring assistance should make themselves known at the booking office during opening hours, or the customer service office behind the waiting room on platform 2/3 at all other times
Help Points available - Location: Alongside lift doors at both platform and bridge level
Induction Loop Availability - Induction Loops in Help Points and at Ticket Office Window
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Buy a Wrexham & Ruabon PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info (http://www.PlusBus.info/)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle parking is in two locations at Wrexham General. 8 Sheffield stands providing for 16 bicycle parking spaces are located to the left of the main station entrance. 4 Sheffield stands providing for 8 bicycle parking spaces are located under a shelter on platform 4 (Wrexham to Bidston Line)
-
Note
10 hoops
- Sheltered YES Yes
- Spaces 24
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Wrexham General station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Parking
-
Car Parking Details
Operator Name: A P C O A
Name: Station Car Park
Spaces: 68
Number Accessible Spaces: 5
Accessible Car Park Equipment: Yes
Cctv: No
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/tfwr
-
Car Parking Details
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a radar key.
-
Station Location & Directions
- Latitude 53.04988
- Longitude -3.00146
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops No
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room YES Yes
-
Lost Property
transport for wales">Phone number: 03333 211 202
Operator Name: Transport for Wales - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Contact our Customer Relations team directly via the customer webform at www.tfwrail.wales (https://tfwrail.wales)
- Information Systems DepartureScreensAnnouncementsArrivalScreens
- Lost Property Number 03333 211 202
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:15 to 19:15
Saturday - 06:45 to 19:45
Sunday - 09:30 to 17:00
-
Ticket Office Hours
Monday - Friday - 06:15 to 19:15
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Ticket Machine YES Yes
- Customer Service Note Outside the station entrance
- Penalty Fares AW
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
-
Rail Replacement Services
The rail replacement stop is in the station car park.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.