Worcester Shrub Hill Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Taxis No
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 04:55 to 00:25
    Saturday - 05:30 to 00:00
    Sunday - 08:00 to 00:25
  • Accesible Ticket Machine

    A Ticket Vending Machine is located in the Booking Hall.

  • Booking Office Counter

    1 to 1 contact with ticket office staff

  • Helpline YES Yes
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours, 7 days a week (except Christmas Day and Boxing Day)

    
    
  • Step Free Access

    This station has been classified as a step-free access category B3 station. This means that there is some step-free access, may this be in one direction only - please check details. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station
  • Accessible Public Telephones YES Yes
  • Help Points YES Yes
  • Impared Access Ticket Gate No
  • Induction Loop No
  • Wheel chairs Available YES Yes
  • Accessible Taxis

    Accessible taxis are not available

  • Helpline Contact Details

    0800 0248998

    
    
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WOS.pdf)

• Cycle Storage
  • Sheltered No
  • Availability No
  • Closed Circuit TV No
  • Spaces No

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Phones, Internet & Wi-fi
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Worcester Shrub Hill station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes

• Parking
  • Car Parking Details Email: [email protected]
    Phone number: 0330 1235 247
    
    Operator Name: S A B A U K
    Name: Station Car Park
    Spaces: 93
    Charges:
    Off-peak: £5.40
    Daily: £7.50
    Weekly: £28.40
    Monthly: £82.70
    Annual: £660.90
    Saturday: £5.40
    Sunday: £5.40
    
    Number Accessible Spaces: 6
    Accessible Spaces Note:

    Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge

    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Restrooms
  • Toilets YES Yes
  • Toilets Note

    The toilets are located on Platform 1. The National key toilets are located on Platform 1; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Sunday 05:15-21:30. The toilet facilities are not available when the Ticket Office is closed.

  • Baby Change No

• Station Information
  • Bureau De Change No
  • Post Box No
  • Shops No
  • Station Buffet YES Yes
  • Showers No
  • Trolley YES Yes
  • Wifi No
  • Waiting Room No
  • ATM No
  • Baby Change No
  • Lost Property No
  • Seated Area YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Worcester Shrub Hill Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Subway/transit
  • Metro: Availability No

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 11:00
    Friday - 06:00 to 19:00
    Saturday - 07:00 to 11:00
    Sunday - 09:00 to 14:00

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Penalty Fares LM
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    
  • Ticket Machine YES Yes
  • Customer Service Note A Ticket Vending Machine is located in the Booking Hall.

• Taxi Information
  • Availability YES Yes
  • Note Worcester Shrub Hill (WOS) Station Central 01905 22292 City 01905 726726 Phoenix Radio 01905 610010

• Station Location & Directions
  • Latitude 52.19473652
  • Longitude -2.209415022

• Other transportation
  • Rail Replacement Services

    Rail replacement vehicles will operate from the bus stops on Shrub Hill Road.

    Please check your destination before boarding.

    Please click here for walking directions from the station to the rail replacement bus stop.