Wivenhoe

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Accessible Public Telephones No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Saturday - 05:50 to 20:20
    Sunday - 07:50 to 16:15
    Saturday - 05:50 to 20:20
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Accesible Ticket Machine

    Located on Platform 1

  • Customer Help Point Located on platform 1 and in the car park.
  • Helpline YES Yes
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Nearest Stations with Facilities

    The nearest station(s) with more facilities than Wivenhoe are:

    • Colchester
  • Step Free Access

    Step free access only available on to the Colchester/London bound platform.

    The Clacton bound platform can only be accessed via the footbridge or public footpath with steps.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

    Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 20:30
    Saturday - 06:15 to 20:30
    Sunday - 07:50 to 16:15

• Station Location & Directions
  • Latitude 51.85654276
  • Longitude 0.956146009

• Parking
  • Car Parking Details Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 55
    Charges:
    Off-peak: £4.50
    PerHour: N/A
    Daily: £6.50
    Weekly: £25.00
    Monthly: £125.00
    ThreeMonthly: £357.00
    SixMonthly: N/A
    Annual: £1250.00
    Saturday: £3.50
    Sunday: £3.50
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: Yes
    Accessible Car Park Equipment Note:

    Disabled Blue Badge holders are exempt from parking charges.

    
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wivenhoe station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location 20 cycle spaces on station forecourt plus 20 in the car park
  • Sheltered no
  • Spaces 40
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note First Essex buses stop at the station.

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Station Information
  • Bureau De Change No
  • ATM No
  • Baby Change No
  • Lost Property YES Yes
  • Post Box YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Staffing Level YES Yes

• Restrooms
  • Toilets Note toilets available when the ticket office is open in the ticket hall
  • Toilets YES Yes
  • Baby Change No

• Taxi Information
  • Availability YES Yes
  • Note A taxi office is located on platform 1.

• Other transportation
  • Rail Replacement Services

    Replacement transport stop at bus stop at station entrance