Witton (West Midlands)

• YES Waiting room
• YES Ticket machine
• NO Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines No
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 22:00
  • Accessible Taxis

    Accessible taxis are not available

  • Booking Office Counter

    by member of staff on duty

  • Customer Help Point On both platforms
  • Helpline YES Yes
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note Open: 08:00 - 22:00 7 days a week (except Christmas Day and Boxing Day)
    
  • National Key Toilets N/A
  • Step Free Access

    Ramp, then further ramp or 13 steps to both platforms from street (underbridge). Step-free route between platforms is 220m. Also second booking hall on Birmingham side for match days. 1 step to Booking Hall from Walsall platform.

    
    Coverage: no Part Of Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    This station is unstaffed;

    All of our trains have ramps on board that our conductors are trained to use.
    We recommend booking assistance at least 24 hours in advance for this and all other assistance requests. Please contact West Midlands Railway Passenger Assist team on 0800 024 8998
    

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note N/A

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property No
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note line-height: 16.8pt; lang=EN Please contact our Contact Centreteam on: 0333 311 0039. lang=EN Who are open during the following times: line-height: 16.8pt; lang=EN Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.51225381
  • Longitude -1.883989025

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Witton station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability No
  • Closed Circuit TV YES Yes
  • Sheltered No
  • Spaces No

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Due to a road closure of Electric Avenue, Aston between Tame Road and Aston Hall Road the pick up/drop off point for Witton station has to be relocated to Aston Lane for the foreseeable future. The new points will be as follows: To Walsall Bus stop opposite Tescos on Aston Lane. To Birmingham Bus stop outside Tescos on Aston Lane. Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WTT.pdf) (http://www.nationalrail.co.uk/posters/WTT.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Witton (WTT) Station Alpha 0121 3273691 Midland 0121327 2000 Nationwide 0121 685 8888

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Witton Road - under the railway bridge at public service bus stop at bottom of station ramp to Walsall bound platform