Windsor & Eton Riverside Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 23:00
    Saturday - 06:15 to 23:00
    Sunday - 08:00 to 20:00
  • Accesible Ticket Machine

    All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

  • Customer Help Point Help points are available on all platforms
  • Helpline 1
  • Helpline Contact Details

    0800 5282100

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note

    24 hours a day, except Christmas Day and Boxing Day

    
    
  • Step Free Access

    Step-free category B Station - Short ramps at up to 1:9 gradient from car parks and main entrance to concourse - then level access to both platforms.

    Please be aware that this station has no tactile paving on the platform edge.

    
    Coverage: partial Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    The toilets are located on the Main Concourse Area. The National key toilets are located on the Concourse; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note On the station concourse
  • Penalty Fares SW
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    

    Windsor & Eton Riverside ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:40 to 20:20
    Saturday - 06:40 to 20:20
    Sunday - 08:50 to 18:20

• Subway/transit
  • Metro: Availability No

• Station Information
  • ATM YES Yes
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Lost Property: URL https://www.southwesternrailway.com/contact-and-help/lost-property
  • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.48565491
  • Longitude -0.606528915

• Parking
  • Car Parking Details Parking 1:
    

    Available from the Ticket Office ONLY

    
    
    Name: Non Rail User
    Spaces: 0
    Charges:
    ThreeMonthly: £420.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: No
    Cctv: No
    Url: https://www.nationalrail.co.uk/
    
    Parking 2:
    

    Datchet Road side car park; Season ticket holders only before 1600 Monday to Friday, no restriction to other car park.

    Overnight parking for non-season ticket holders Friday and Saturday only

    Weekend tickets available after 1000 Friday £10.20

    Off Peak from 1000 Monday to Friday

    
    
    Name: Queens car park 22 spaces / Gravel car park 14 spaces ( Adjacent to station) / Riverside car park
    Spaces: 36
    Charges:
    Daily: £9.30
    Weekly: £45.90
    Monthly: £136.90
    ThreeMonthly: £410.70
    Annual: £1,279.00
    Saturday: £5.00
    Sunday: £3.50
    Note:

    Bank Holiday £3.50

    
    
    Number Accessible Spaces: 2
    Accessible Car Park Equipment: No
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/
    
    

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Windsor & Eton Riverside station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Location

    Platform 2

  • Sheltered No
  • Spaces 88
  • Type Racks

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WNR.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Datchet Road (B470) by station.