Willesden Junction Train Station
Willesden Junction Train Station
Willesden Junction
Willesden Junction station
Station Approach
Harlesden
Greater London
NW10 4UY
Ticket office opening hours:
Monday - Friday - 06:30 to 20:15
Saturday - 06:30 to 20:15
Sunday - 09:15 to 18:30
Willesden Junction at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accessible Taxis
contact taxi operator directly
-
Booking Office Counter
At the main (Old Oak Lane) ticket office only. At the Harrow Road ticket office, staff provide assistance where possible
- Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Impared Mobility Set Down
Outside the main (Old Oak Lane) entrance
-
National Key Toilets
Located on Platform 3
- Nearest Stations with Facilities EUS
-
Step Free Access
Two lifts provide step-free access from the main (Old Oak Lane) entrance to all platforms. Please note: there is no step-free access at the Harrow Road entrance
Coverage: whole Station - Step Free Access Coverage Whole Station
-
Airport
- Availability YES Yes
- Note Heathrow - change at Clapham Junction for Feltham Railair link Gatwick or Luton - Change at West Hampstead for trains to Luton Airport Stansted - Change at Stratford
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Served by London Buses routes 18, 220, 228, 266 and 487. All bus stops are clearly signed from the station
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Cycle stands are available outside the main (Old Oak Lane) and Harrow Road entrances
- Sheltered YES Yes
- Spaces 60
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Opposite the main (Old Oak Lane) entrance
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Willesden Junction station (http://btopenzone.hotspot-directory.com )
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Toilets Note
Located on Platform 3
-
Station Location & Directions
- Latitude 51.5320332397
- Longitude -0.2432670615
-
Station Information
- ATM No
- Baby Change YES Yes
- Bureau De Change No
- Lost Property YES Yes
- Post Box YES Yes
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 0845 330 9882
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note Customer Information Point on Platforms 4/5 or at the ticket offices
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0845 330 9882
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note There is a frequent London Underground (Bakerloo line) service from this station
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:15
Saturday - 06:30 to 20:15
Sunday - 09:15 to 18:30
-
Ticket Office Hours
Monday - Friday - 06:30 to 20:15
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note Ticket offices are located at the main (Old Oak Lane) and Harrow Road entrances
- Penalty Fares LO
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note A taxi freephone is located in the main (Old Oak Lane) ticket hall
-
Other transportation
-
Rail Replacement Services
Use Bus stop N in Station Approach for eastbound services to Camden Road
Use Bus stop N in Station Approach for westbound services to Richmond
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.