Whitechapel Train Station
Whitechapel Train Station
Whitechapel
Whitechapel station
Whitechapel Road
Whitechapel
Greater London
E1 1BY
Ticket office opening hours:
no information
Whitechapel at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Wheel chairs Available No
-
Helpline Contact Details
0343 222 1234 or 020 3031 9331 (Textphone)
-
Step Free Access
for more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsfor information about step-free access at london underground stations and which stations have boarding ramps and mini ramps available see the step-free tube guide
coverage: whole station">Step-free access available to train available on all platforms, including London Underground, except southbound London Overground platform which requires a manual boarding ramp.
Boarding ramps and / or mini ramps available"?
For more information visit https://tfl.gov.uk/transport-accessibility/wheelchair-access-and-avoiding-stairsFor information about step-free access at London Underground stations and which stations have boarding ramps and mini ramps available see the Step-free Tube guide
Coverage: whole Station - Step Free Access Coverage No Part of Station
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines No
- Ramp for Train Access YES Yes
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Baggage Services
- Left Luggage: Available No
-
Left Luggage: Phone
Operator Name: To be confirmed by station operator. - Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Station Buffet No
- Dining & Shopping: Shops No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
-
Restrooms
- Toilets YES Yes
- Baby Change YES Yes
-
Station Location & Directions
- Longitude -0.059757122
- Latitude 51.519467
-
Station Information
- Baby Change YES Yes
- Station Buffet No
- Showers No
- Wifi No
- Staffing Level YES Yes
- ATM No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
Operator Name: T F L L O S T P R O P E R T Y - 0845 330 9882 - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note TFL Customer Services 0343 222 1234
-
Subway/transit
- Metro: Note Customers can connect with London Underground District and Hammersmith and City lines.
- Metro: Availability YES Yes
-
Ticketing Services & Information
- Pre-Purchase Collection No
-
Smartcard Notes
www.southernrailway.com/thekey or pick up an application form from a southern ticket office.">Smartcard Issued: No
Smartcard Validator: YesSouthern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LT
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.