Whitby Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Saturday - 08:00 to 20:00
    Sunday - 09:00 to 17:00
    Saturday - 08:00 to 20:00
  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point BT Telephone at the side of the main exit has helpline.
  • Helpline YES Yes
  • Helpline Contact Details 0800 138 5560
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Both platforms are step free.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help

    The ticket office at this location are not employed by Northern or Network Rail. If you need help getting on or off the train please ask the Northern Train Conductor. 

• Restrooms
  • Toilets YES Yes
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    More information at www.northernrailway.co.uk/smart

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - to
    Saturday - to
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Items handed into First Trans Pennine Express or Pickering station
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level No

• Station Location & Directions
  • Latitude 54.48461942
  • Longitude -0.615396354

• Parking
  • Car Parking Details

    Car Park Charges
    1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00
    RingGo: 5710

    
    
    Name: Station Car Park - Charges apply between 06:00 - 18:00 every day
    Spaces: 60
    Charges:
    Off-peak: N/A
    PerHour: £2.50
    Daily: £10.00
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitby station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered no
  • Spaces 12
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Pick Up/Drop Off on Langbourne Road running adjacent to station.