Whitby

• NO Waiting room
• YES Ticket machine
• YES Toilet
• NO Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones YES Yes
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff No
  • Impaired Accessible Ticket Machines No
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Saturday - 08:00 to 20:00
    Sunday - 09:00 to 17:00
    Saturday - 08:00 to 20:00
  • Booking Office Counter

    staff will come out of the office to assist

  • Customer Help Point BT Telephone at the side of the main exit has helpline.
  • Helpline YES Yes
  • Helpline Contact Details 0808 156 1606
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    No assistance given - Whitby is a privately owned station which does not provide assistance. However both platforms are step free therefore disabled and wheelchair bound customers can get access.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station

• Restrooms
  • Toilets YES Yes
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay No
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares NT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - to
    Saturday - to
    Sunday

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops No
  • Seated Area No
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Items handed into First Trans Pennine Express or Pickering station
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level No

• Station Location & Directions
  • Latitude 54.48461942
  • Longitude -0.615396354

• Parking
  • Car Parking Details

    Car Park Charges
    1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00
    RingGo: 5710

    
    
    Name: Station Car Park - Charges apply between 06:00 - 18:00 every day
    Spaces: 60
    Charges:
    Off-peak: N/A
    PerHour: £2.50
    Daily: £10.00
    Weekly: N/A
    Monthly: N/A
    ThreeMonthly: N/A
    SixMonthly: N/A
    Annual: N/A
    Saturday: N/A
    Sunday: N/A
    
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitby station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered no
  • Spaces 12
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Busline 0871 200 2233

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Other transportation
  • Rail Replacement Services

    Pick Up/Drop Off on Langbourne Road running adjacent to station.