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Whitby Train Station

Whitby Train Station

Whitby

Whitby station

Station Square
Whitby
North Yorkshire
YO21 1YN

Ticket office opening hours:

Saturday - 08:30 to 16:00
Sunday

GET DIRECTIONS

Whitby at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff No
    • Impared Access Ticket Gate No
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Booking Office Counter

      staff will come out of the office to assist

    • Customer Help Point BT Telephone at the side of the main exit has helpline.
    • Helpline YES Yes
    • Helpline Contact Details

      0800 138 5560 text relay 18001 0800 138 5560


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      No designated area is provided. The station front may be used for set down purposes.

    • Step Free Access click here


      coverage: whole station">
      • Category A Station

      Both platforms are step free.

      To find our more about travelling around this station, please see the 360 map click here


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Busline 0871 200 2233
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV No
    • Location

      Next to bus depot office

    • Sheltered No
    • Spaces 12
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Whitby station (http://btopenzone.hotspot-directory.com)
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details

      Car Park Charges1 hour: £2.50 - 2 hours: £5.00 -  1 Day: £10.00RingGo: 5710



      Name: Station Car Park - Charges apply between 00.00 - 23.59 every day
      Spaces: 48
      Charges:
      Daily: £13.20
      Weekly: £52.80
      Monthly: £203.00
      Annual: £2,112.00
      Note:

      The Tariff for this car park is:

      Up to 2 hours £3.30

      Up to 4 hours £6.60

      Up to one day £13.20

      Overnight £3.30 - (Overnight tickets can be extended the following day (via the RingGo APP)

      Charges apply 00.00 -23.59 every day



      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Restrooms

    • Toilets No
    • Baby Change No
  • Station Location & Directions

    • Latitude 54.48461942
    • Longitude -0.615396354
  • Station Information

    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property No
    • Post Box No
    • Shops No
    • Seated Area No
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property Phone number: 08002006060
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Lost Property Number 08002006060
    • Staffing Level No
  • Ticketing Hours

    • Ticket Office Hours Saturday - 08:30 to 16:00
      Sunday
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Penalty Fares NT
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: No

      More information at www.northernrailway.co.uk/smart

  • Other transportation

    • Rail Replacement Services

      Pick Up/Drop Off on Langbourne Road running adjacent to station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.