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Weston-super-Mare Train Station

Weston-super-Mare Train Station

Weston-super-Mare

Weston-super-Mare station

Station Approach
Weston-super-Mare
Somerset
BS23 1XY

Ticket office opening hours:

Monday - Friday - 06:10 to 17:45
Saturday - 06:10 to 17:45
Sunday - 10:20 to 18:20

GET DIRECTIONS

Weston-super-Mare at a glance

  • Car parking
  • Waiting room
  • Ticket machine
  • Toilet
  • Wi-Fi
  • Impaired Access Staff
  • Impaired Access Step-Free Access
  • Cycle storage availability
  • Seated area
Live Departures
Live Arrivals
Time Destination Platform

Station Details

  • Accessibility

    • Accessible Public Telephones No
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down YES Yes
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Staff Help Hours Saturday - 05:30 to 00:15
      Sunday - 07:00 to 00:00
    • Helpline No
    • Helpline Contact Details

      08001 971 329 or 18001 0800 197 1329 (Textphone)


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Impared Mobility Set Down

      No specific area.Assisted Travel meeting point - customer assistance office platform 2. Please notify a member of staff.

    • National Key Toilets

      The radar key is available from station staff.

    • Step Free Access

      Step Free Category B2 station. This station has a degree of step free access as both platforms can be approached via adjacent roads to access step free however the Taunton bound platform can only be accessed on the station via a step bridge.


      Coverage: partial Station
    • Step Free Access Coverage No Part of Station
    • Staff Help

      Meeting point: Ticket office.

  • Baggage Services

    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Bus information

    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WSM.pdf)
  • Cycle Storage

    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      At the front of the station, platform 1 and 2

    • Sheltered No
    • Spaces 52
    • Type Stands
  • Dining and Shopping

    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Phones, Internet & Wi-fi

    • Station Amenities: Telephone No
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots near this station
    • Telephone: Usage Type Cards And Coins
  • Parking

    • Car Parking Details car parking at this station.



      address:
      station approach
      weston-super-mare
      bs23 1xy

      name: station car park
      spaces: 120
      number accessible spaces: 0
      accessible car park equipment: yes
      cctv: no
      open:
      monday - friday - open 24h
      saturday - open 24h
      sunday - open 24h
      ">

      Find out more about car parking at this station.



      Address:
      Station Approach
      Weston-super-Mare
      BS23 1XY

      Name: Station Car Park
      Spaces: 120
      Number Accessible Spaces: 0
      Accessible Car Park Equipment: Yes
      Cctv: No
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
  • Restrooms

    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note

      The toilets are located on Platform 2. The National key toilets are operated by a RADAR key. The RADAR key is available from station staff upon request.

  • Station Location & Directions

    • Latitude 51.34431671
    • Longitude -2.971681531
  • Station Information

    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property No
    • Post Box YES Yes
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley YES Yes
    • Wifi No
    • Waiting Room YES Yes
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
    • Staffing Level YES Yes
  • Ticketing Hours

    • Ticket Office Hours Monday - Friday - 06:10 to 17:45
      Saturday - 06:10 to 17:45
      Sunday - 10:20 to 18:20
  • Ticketing Services & Information

    • Oyster Pre-Pay No
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note In ticket hall
    • Penalty Fares
      Train Operator: GW
      Url: https://www.gwr.com/help-and-support/penalties-and-enforcements
    • Smartcard Notes

      more information at www.gwr.com/your-tickets/smart-tickets

      ">Smartcard Issued: Yes
      Smartcard Validator: Yes

      Smart ticketing is the easy way to buy your train tickets. There"?s no paper to worry about, so you can skip any queues at the station.

      More information at www.gwr.com/your-tickets/smart-tickets

  • Taxi Information

    • Availability YES Yes
    • Note Taxi rank is available at the station.
  • Other transportation

    • Rail Replacement Services

      Front of the station.

Local Information

Local Information

FAQ’s

    How do I book a ticket?

    You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)

    Can I get a refund if my plans change?

    You can only refund tickets purchased through Grand Central. 

     

    Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.

     

    If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.

     

    Find out more here.

    Do you offer travel assistance?

    Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.

    How can I contact lost property?

    If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.