West Wickham Train Station
West Wickham Train Station
West Wickham
West Wickham station
Station Road
West Wickham
Greater London
BR4 0EH
Ticket office opening hours:
Monday - Friday - 06:10 to 19:30
Saturday - 07:20 to 14:00
Sunday - 08:10 to 15:40
West Wickham at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Ramp for Train Access YES Yes
-
Accessible Taxis
Accessible taxis are available to book
- Customer Help Point On platform
- Helpline No
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities LEW
- Accessible Taxis No
- Induction Loop No
- Impaired Mobility Set Down YES Yes
- National Key Toilets YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:10 to 19:30
Saturday - 07:10 to 13:40
Sunday -
Accesible Ticket Machine
station forecourt
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
-
National Key Toilets
Platform 1- Available during staffing hours. This toilet is stoma friendly
-
Step Free Access
This is a category B2 station. Step free access to Platform 1 for services towards London via main entrance off West Wickham Road. Step free access to Platform 2 for services away from London via entrance off Rays Road. Step free interchange between platforms via road in excess of 400 metres. Stepped access between platforms via footbridge.
Coverage: partial Station - Step Free Access Coverage Whole Station
-
Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WWI.pdf)
- Bus Service: Availability YES Yes
-
Cycle Storage
- Availability No
- Closed Circuit TV No
-
Location
on both platforms
- Sheltered YES Yes
- Spaces 54
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet YES Yes
-
Phones, Internet & Wi-fi
- Station Amenities: Wi-Fi Find WiFi Hotspots around West Wickham station (http://btopenzone.hotspot-directory.com)
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Parking
- Car Parking Details
-
Restrooms
- Baby Change No
-
Toilets Note
Platform 1- Available during staffing hours
- Toilets YES Yes
-
Station Location & Directions
- Latitude 51.38130201
- Longitude -0.014425183
-
Station Information
- ATM No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Trolley No
- Waiting Room No
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Lost Property Number 0345 322 7021
- Baby Change No
- Station Buffet YES Yes
- Showers No
- Wifi No
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
- Penalty Fares SE
- Pre-Purchase Collection YES Yes
-
Oyster Notes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
-
Smartcard Notes
www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.">Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:30
Saturday - 07:20 to 14:00
Sunday - 08:10 to 15:40
-
Ticket Office Hours
Monday - Friday - 06:10 to 19:30
-
Other transportation
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- Towards Lewisham - Bus stop A on Beckenham Road (what 3 words: tester.analogy.scenes).
- Towards Hayes - Bus stop B on Station Road (what 3 words: fire.activism.liability).
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.