West Sutton Train Station
West Sutton Train Station
West Sutton
West Sutton station
Gander Green Lane
Sutton
Greater London
SM1 2EY
Ticket office opening hours:
no information
West Sutton at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points No
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access No
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accesible Ticket Machine
All Thameslink ticket machines are able to sell tickets with Disabled Persons Railcard discounts.
Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.
- Helpline YES Yes
-
Helpline Contact Details
If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 058 2844 | Textphone - 0800 138 1018
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
The assisted helpline is not available on Christmas Day.
-
Step Free Access
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is at the station entrance, next to the ticket machine.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/WSU.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Located by the station entrance.
Cycles are left at owners risk. Abandoned cycles may be removed.
- Sheltered No
- Spaces 6
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around this station (http://btwifi.co.uk/find)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.36616
- Longitude -0.20466
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
thameslink website and use the webform to register your lost item.
some thameslink trains serve stations which are managed by other train operators (see below). you should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- london north eastern railway (lner)
- greater anglia
- transport for london including london overground
- southeastern
- southern
- south western railway (for wimbledon)
if you have found an item of lost property, please hand it in to a member of staff.
">If you have lost something at a Thameslink station or onboard a Thameslink train, please visit the Thameslink Website and use the webform to register your lost item.
Some Thameslink trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
- London North Eastern Railway (LNER)
- Greater Anglia
- Transport for London including London Overground
- Southeastern
- Southern
- South Western Railway (for Wimbledon)
If you have found an item of lost property, please hand it in to a member of staff.
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station.
- Penalty Fares TL
-
Smartcard Notes
key smartcard webpage on the thameslink website. ">Smartcard Issued: No
Smartcard Validator: YesFor more information on using the Key smartcard, please visit the Key smartcard webpage on the Thameslink website.
-
Taxi Information
- Availability YES Yes
- Note NO
-
Other transportation
-
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/1h W Cfp F D9e Wh Zqts Oen Mc L/ed726cfd544c88d8e3b64d4c6b8d034f/2025-01_ C I_ T L_ R R B_ W S U_ D R.pdf
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.