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Standalone QTT

West Norwood Train Station

What are West Norwood train station's opening hours?

West Norwood station opening hours are:

no information


Ticket office opening hours:

Monday - Friday - 06:10 to 19:35
Saturday - 07:40 to 14:15
Sunday - 07:40 to 15:15

West Norwood

West Norwood station
Knights Hill
West Norwood
London
SE27 0HS

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:10 to 19:35
Saturday - 07:40 to 14:15
Sunday - 07:40 to 15:15

  • NO Waiting room
  • YES Ticket machine
  • NO Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • Accessible Taxis No
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter No
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop No
    • Impaired Mobility Set Down No
    • National Key Toilets No
    • Ramp for Train Access YES Yes
    • Wheel chairs Available No
    • Impaired Access Helpline Hours Monday - Sunday - open 24h
    • Impaired Access Staff Help Hours Monday - Friday - 05:30 to 00:30
    • Accesible Ticket Machine

      All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details

    • Helpline YES Yes
    • Helpline Contact Details

      If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] | Phone - 0800 138 1016 | Textphone - 0800 138 1018


    • Helpline Contact URL https://www.nationalrail.co.uk/
    • Helpline Open Note

      The assisted helpline is not available on Christmas Day.


    • Impared Mobility Set Down

      No dedicated area

    • Step Free Access

      This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street, steep in places.

      Assistance Meeting Point is the paid side behind the main ticket gates.


      Coverage: partial Station
    • Step Free Access Coverage Whole Station
    • Staff Help

      A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

  • Restrooms
    • Toilets No
    • Baby Change No
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Oyster Notes

      Oyster top-up is only available from the self-service ticket machine. Pre-loaded Oyster Cards can be purchased at the ticket office.

    • Penalty Fares SN
    • Smartcard Notes Smartcard Issued: Yes
      Smartcard Validator: Yes

      For more information on using the Key smartcard, please visit: www.southernrailway.com/thekeysmartcard

  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:10 to 19:35
      Saturday - 07:40 to 14:15
      Sunday - 07:40 to 15:15
  • Station Information
    • ATM No
    • Baby Change No
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops No
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi YES Yes
    • Waiting Room No
    • Lost Property
      Operator Name: Please visit www.southernrailway.com/lostproperty and use the webform to register your lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.43180353
    • Longitude -0.103808815
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around this station (https://www.o2wifi.co.uk/hotspot/)
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops No
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Station front and Platform 2

    • Note

      Cycles are left at owners risk. Abandoned cycles may be removed.

    • Sheltered No
    • Spaces 20
    • Type Stands
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WNW.pdf).
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Taxi Information
    • Availability YES Yes
    • Note YES
  • Other transportation
    • Rail Replacement Services

      The rail replacement bus stop location is shown on the "˜Rail Replacement Bus Map"™ below.


      Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/7dz Mv F73rg H89lhp S F Pqs Y/143ce339ca0bc6e66b9cfad61a3e16dc/ West_ Norwood_ R R B S__ W N W_.pdf
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