West Hampstead Train Station
West Hampstead Train Station
West Hampstead
West Hampstead station
West End Lane
West Hampstead
London
NW6 2LJ
Ticket office opening hours:
Monday - Friday - to
Saturday - 10:00 to 14:15
Sunday - 11:15 to 14:45
West Hampstead at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available YES Yes
-
Impaired Access Staff Help Hours
Monday - Friday
Saturday
Sunday -
Accessible Taxis
contact taxi operator directly
- Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Nearest Stations with Facilities
Willesden Junction
- Step Free Access wholeStation
- Step Free Access Coverage No Part of Station
-
Staff Help
Customer service staff are available from start until end of service, 7 days a week
-
Airport
- Availability YES Yes
- Note West Hampstead Thameslink Station provides direct services to London Gatwick and London Luton airports.
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WHD.pdf)
-
Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around West Hampstead station (http://btopenzone.hotspot-directory.com )
-
Restrooms
- Toilets YES Yes
- Baby Change No
-
Toilets Note
The toilet is located near the Gateline
-
Station Location & Directions
- Latitude 51.5474733358
- Longitude -0.1911817701
-
Station Seating Areas
-
Seated Area: Note
There is a heated waiting room on the Westbound platform 1, and under cover seating on both platforms
-
Seated Area: Note
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property No
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 0845 330 9882
- Lost Property: URL https://www.nationalrail.co.uk/
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0845 330 9882
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note West Hampstead London Underground station (Jubilee line) is approximately 1 minutes walk away. West Hampstead Thameslink station (National Rail) is approximately 2 minutes walk away
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - to
Saturday - 10:00 to 14:15
Sunday - 11:15 to 14:45
-
Ticket Office Hours
Monday - Friday - to
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LO
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Other transportation
-
Rail Replacement Services
Use Bus stop C in Broadhurst Gardens for eastbound services to Camden Road
Use Bus stop A in West End Lane for westbound services to Richmond
-
Rail Replacement Services
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.