West Dulwich Train Station
West Dulwich Train Station
West Dulwich
West Dulwich station
Thurlow Park Road
Dulwich
Greater London
SE21 8HN
Ticket office opening hours:
Monday - Friday - 06:40 to 19:30
Saturday - 07:10 to 14:00
Sunday - 08:10 to 15:40
West Dulwich at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Impaired Access Staff Help Hours
Monday - Friday - 06:40 to 19:30
Saturday - 07:10 to 14:00 -
Accessible Taxis
Accessible taxis are available to book
-
Accesible Ticket Machine
station forecourt
- Customer Help Point On platform
- Helpline No
-
Helpline Contact Details
0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Helpline Open Note
*Helpline closed on Christmas Day
- Nearest Stations with Facilities HNH
-
Step Free Access
Category C. This station does not have step free access. Steps to all platforms.
Coverage: no Part Of Station - Step Free Access Coverage No Part of Station
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WDU.pdf)
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV No
-
Location
Uncovered at front of station and covered bike spaces at rear of the station building
-
Note
You may leave your cycle in the rack provided however you do so at your own risk.
- Sheltered YES Yes
- Spaces 10
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around West Dulwich station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.44062348
- Longitude -0.090938887
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops No
- Seated Area YES Yes
- Station Buffet No
- Showers No
- Trolley No
- Wifi No
- Waiting Room YES Yes
-
Lost Property
Phone number: 0345 322 7021
Operator Name: Southeastern Customer Services - Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note 0345 322 7021
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 0345 322 7021
- Staffing Level YES Yes
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:40 to 19:30
Saturday - 07:10 to 14:00
Sunday - 08:10 to 15:40
-
Ticket Office Hours
Monday - Friday - 06:40 to 19:30
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
- Customer Service Note On way in to access trains
-
Oyster Notes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
- Penalty Fares SE
-
Smartcard Notes
www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed southeastern ticket offices.">Smartcard Issued: Yes
Smartcard Validator: YesSeasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
-
Other transportation
- Rail Replacement Services race.deflection.slime).
- towards beckenham junction: bus stop wf on croxted road (what 3 words: tester.boots.sake).
- Towards Herne Hill: Bus stop WS on Croxted Road (what 3 words: race.deflection.slime).
- Towards Beckenham Junction: Bus stop WF on Croxted Road (what 3 words: tester.boots.sake).
Local Information
Local Information
- {{item.label}}
FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.