West Drayton Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate 1
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available YES Yes
  • Impaired Access Staff Help Hours Monday - Sunday - open 24h
  • Accesible Ticket Machine

    Accessible ticket machines are located in the ticket hall on Station Approach.

  • Helpline
  • Helpline Contact Details

    0343 222 1234

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Impared Access Ticket Gate

    West Drayton has a Secure Station accreditation

  • National Key Toilets

    An accessible toilet is located on Platform 4. This toilet is operated with a radar key.

  • Step Free Access

    Accessibility Category A.

    • This station has step free access to all platforms.
    • Staff ramp assistance is always available.
    • Accessible seating is available on platforms 3&4
    • Wheelchairs are available from first to last train.
    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help

    Staff are available to assist from the first to last train.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note
    • Both Male & Female Toilets located on Platform 4
    • Accessible Toilet also located on Platform 4, Radar Key required to access.

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Outside station entrance in car park
  • Oyster Notes
    • Nearby shop sells Oyster cards.
    • Oyster cards can be purchased from the Ticket Vending Machine.
  • Penalty Fares GW
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

    Travelling with Contactless is available.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 19:40
    Saturday - 06:30 to 19:40
    Sunday - 08:10 to 15:30

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Lost Property
    Operator Name: Tf L Lost property
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Please call our Customer Services Centre on 0343 222 1234  (Service and network charges may apply. See tfl.gov.uk/terms for details)
  • Information Systems DepartureScreensAnnouncementsArrivalScreens
  • Lost Property Number 0343 222 1234
  • Staffing Level YES Yes

• Station Seating Areas
  • Seated Area: Note

    Waiting rooms located on platform 3 & 4

    Waiting Shelters located on platform 4

    Multiple uncovered seats available on across platform 3 & 4

• Station Location & Directions
  • Latitude 51.51006005
  • Longitude -0.472225232

• Airport
  • Availability YES Yes
  • Note TfL Rail service to Heathrow Airport.

• Parking
  • Car Parking Details Email: [email protected]
    
    Spaces: 0
    Number Accessible Spaces: 0
    Accessible Spaces Note:

    Due to station improvement works the car park is currently closed.

    
    Accessible Car Park Equipment: No
    Cctv: Yes
    Url: https://www.ncp.co.uk/find-a-car-park/car-parks/west-drayton/

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around West Drayton station (http://btopenzone.hotspot-directory.com )
  • Telephone: Usage Type Cards And Coins

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability
  • Closed Circuit TV No
  • Sheltered No
  • Spaces No
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WDT.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.

• Other transportation
  • Rail Replacement Services

    Bus stop E outside station entrance (both directions)

    
    Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/4 K1 K7 K Msxt Ga Jo E Rm8 Kslf/20996bfaae35401b9f4cec6db5a76246/ M T R220613d_ Bus_ Routes_for_ Rail_ Strike__ West_ Drayton_.pdf