West Croydon Train Station
West Croydon Train Station
West Croydon
West Croydon station
London Road
Croydon
Greater London
CR0 2TA
Ticket office opening hours:
Monday - Friday - 06:25 to 20:15
Saturday - 06:25 to 20:15
Sunday - 08:10 to 17:45
West Croydon at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
| Time | Destination | Platform |
|---|
Station Details
-
Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter YES Yes
- Impared Access Staff YES Yes
- Impared Access Ticket Gate YES Yes
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
-
Accessible Taxis
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
- Customer Help Point Help points on platforms 3 and 4. Customer assistance office on platform 1.
- Helpline No
-
Helpline Contact Details
0343 222 1234
- Helpline Contact URL https://www.nationalrail.co.uk/
-
Nearest Stations with Facilities
East Croydon
- Step Free Access
- Step Free Access Coverage Whole Station
-
Staff Help
Customer service staff are available from start until end of service, 7 days a week
-
Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
Platform 4
- Sheltered YES Yes
- Spaces 12
- Type Stands
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Mail and Express Services
-
Post Box: Note
Post Office located nearby
-
Post Box: Note
-
Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around West Croydon station (http://btwifi.com/find)
-
Restrooms
- Toilets No
- Baby Change No
-
Station Location & Directions
- Latitude 51.3784284699
- Longitude -0.102581278
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi YES Yes
- Waiting Room No
- Lost Property: URL https://www.nationalrail.co.uk/
- Information Systems DepartureScreensAnnouncements
- Staffing Level YES Yes
-
Subway/transit
- Metro: Availability YES Yes
- Metro: Note London Trams (formerly Tramlink) services to Elmers End, Beckenham Junction and New Addington via East Croydon
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - 06:25 to 20:15
Saturday - 06:25 to 20:15
Sunday - 08:10 to 17:45
-
Ticket Office Hours
Monday - Friday - 06:25 to 20:15
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Penalty Fares LO
-
Smartcard Notes
Smartcard Issued: No
Smartcard Validator: No
-
Taxi Information
- Availability YES Yes
- Note Information on taxis from this station is available at www.traintaxi.co.uk
-
Other transportation
-
Rail Replacement Services
Bus Stop B5 in Station Road
Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.
-
Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.