West Croydon

• YES Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Accessible Public Telephones No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Customer Help Point Help points on platforms 3 and 4. Customer assistance office on platform 1.
  • Helpline No
  • Nearest Stations with Facilities

    East Croydon

  • Step Free Access

    Step-free access via car park and side gate to platforms 1 and 3 (to London). Step-free access via separate entrance to platform 4 (to Sutton). Both side gates are kept locked but have help buttons to request use and are remotely operated.  Both are available from first to last train.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station
  • Staff Help Customer service staff are available from start until end of service, 7 days a week

• Restrooms
  • Toilets No
  • Baby Change No

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Ticket Machine YES Yes
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:25 to 20:15
    Saturday - 06:25 to 20:15
    Sunday - 08:10 to 17:45

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note London Trams (formerly Tramlink) services to Elmers End, Beckenham Junction and New Addington via East Croydon

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Post Box No
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.3784284699
  • Longitude -0.102581278

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around West Croydon station (http://btwifi.com/find)

• Mail and Express Services
  • Post Box: Note Post Office located nearby

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location

    Platform 4

  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Information on taxis from this station is available at www.traintaxi.co.uk

• Other transportation
  • Rail Replacement Services

    Bus Stop B5 in Station Road

    Due to ongoing works, the stops for Rail Replacement bus services at West Croydon bus station are subject to regular change. Please check with local staff if intending to use this service.