Wembley Stadium Train Station
Wembley Stadium Train Station
Wembley Stadium
Wembley Stadium station
Wembley Hill Road
Wembley
Greater London
HA9 8BQ
Ticket office opening hours:
no information
Wembley Stadium at a glance
- Car parking
- Waiting room
- Ticket machine
- Toilet
- Wi-Fi
- Impaired Access Staff
- Impaired Access Step-Free Access
- Cycle storage availability
- Seated area
Time | Destination | Platform |
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Station Details
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Accessibility
- Accessible Public Telephones No
- Accessible Taxis No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- National Key Toilets No
- Impaired Access Helpline Hours Monday - Sunday - 07:00 to 20:00
- Impaired Access Staff Help Hours Monday - Sunday
- Helpline YES Yes
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Helpline Contact Details
03456 005 165
- Helpline Contact URL https://www.nationalrail.co.uk/
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Step Free Access
Step Free Access Category B2: Some step free access to all platforms. Access between platforms may be via the street.
The step-free route between platforms via the side entrances is approx. 560m via the street.
Coverage: partial Station - Step Free Access Coverage Whole Station
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Staff Help
This station is staffed only on Wembley National Stadium football or concert event days.
We strongly recommend that you book assistance at least 2 hours in advance for travel to or from this station to allow us time to arrange for staff to attend and assist you with your journey, alternatively you can use the Help Points on either platform.
- First Class Lounge No
- Impared Access Staff YES Yes
- Impaired Mobility Set Down No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
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Accessible Taxis
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
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Baggage Services
- Left Luggage: URL https://www.nationalrail.co.uk/
- Left Luggage: Available No
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Bus information
- Bus Service: Note Information to plan your onward journey is available in a printable format here (http://www.nationalrail.co.uk/posters/WCX.pdf)
- Bus Service: Availability YES Yes
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Cycle Storage
- Availability No
- Closed Circuit TV No
- Sheltered No
- Spaces No
- Type Not applicable. No spaces.
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Dining and Shopping
- Dining & Shopping: Shops No
- Dining & Shopping: Station Buffet No
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Phones, Internet & Wi-fi
- Station Amenities: Telephone No
- Web Kiosk: Available No
- Telephone: Usage Type Cards And Coins
-
Restrooms
- Baby Change No
- Toilets No
-
Station Location & Directions
- Latitude 51.55469663
- Longitude -0.285958395
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Station Information
- Shops No
- Seated Area No
- Station Buffet No
- Trolley No
- Wifi YES Yes
- Waiting Room No
-
Lost Property
Phone number: 03456 005 165
- Lost Property: URL https://www.nationalrail.co.uk/
- Customer Service Note We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Showers No
- Information Systems DepartureScreensAnnouncements
- Lost Property Number 03456 005 165
- Staffing Level YES Yes
-
Ticketing Services & Information
- Oyster Pre-Pay YES Yes
- Ticket Machine YES Yes
- Customer Service Note On White Horse Bridge, nearer the entrance of Platform 2.
- Pre-Purchase Collection YES Yes
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Penalty Fares
Train Operator: CH
Url: https://www.chilternrailways.co.uk/customer-service/penalty-fares -
Smartcard Notes
www.chilternrailways.co.uk/smart">Smartcard Issued: No
Smartcard Validator: YesChiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
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Other transportation
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Rail Replacement Services
This station is not served by rail replacement buses due to difficult road access. Please use the Passenger Help Point on the station to arrange for a taxi to the nearest served Chiltern Railways station.
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Rail Replacement Services
Local Information
Local Information
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FAQ’s
How do I book a ticket?
You can book tickets via our website (at the top of this page) or via our Grand Central Rail app (available on Google Play and the App Store)
Can I get a refund if my plans change?
You can only refund tickets purchased through Grand Central.
Advance tickets are non-refundable, unless the service they were valid for is cancelled, disrupted or amended and, as a result, you choose not to travel.
If you have purchased an Off-peak or Anytime ticket from grandcentralrail.com, you can refund your tickets.
Find out more here.
Do you offer travel assistance?
Yes, you can book assistance in advance via Passenger Assistance to ensure a smooth journey.
How can I contact lost property?
If you think you’ve lost something at the station or on one of our trains, pleas contact the lost property team here.