Wembley Central Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Station Location & Directions
  • Longitude -0.2964185637
  • Latitude 51.5523310827

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Hall
  • Penalty Fares LT
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    

     Southern's smartcard is called 'the key'.  To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.

• Subway/transit
  • Metro: Availability YES Yes
  • Metro: Note Bakerloo Line

• Station Seating Areas
  • Seated Area: Note

    There are no seats in the ticket hall. Seats are available on the platform.

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note

    In ticket hall area and also off Platform 6.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Wembley Central station (http://btwifi.com/find)

• Station Information
  • Post Box No
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area No
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room YES Yes
  • Lost Property Phone number: 0845 330 9882
    
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note TFL Customer Services  Tel:  0343 222 1234
  • Lost Property Number 0845 330 9882
  • Staffing Level YES Yes

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Sheltered no
  • Spaces 48
  • Type Stands

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Please see TfLs interactive map for details of bus routes and destinations served: http://www.journeyplanner.org/im/SI-C.html

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.tfl.gov.uk/tfl/contact/lostproperty

• Airport
  • Availability YES Yes
  • Note Interchange at Harrow & Wealdstone for National Rail services to Gatwick

• Accessibility
  • Accessible Public Telephones No
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate YES Yes
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
  • Accessible Taxis

    Contact taxi operator directly

  • Booking Office Counter

    Ticket office staff provide assistance where possible. See ticket office opening hours.

  • Helpline No
  • Helpline Contact Details

    0343 222 1234 or 020 3031 9331 (Textphone)

    
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Step Free Access

    Step-free access lifts are available between the ticket hall and all platforms. Ramps are available for London North Western Railway, London Underground, Southern and London Overground. Due to a short platform. customers on Southern services travelling to Wembley Central should travel in the front seven coaches only.

    
    Coverage: whole Station
  • Step Free Access Coverage Whole Station