Welwyn North Train Station

• NO Waiting room
• YES Ticket machine
• NO Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • National Key Toilets No
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • First Class Lounge No
  • Help Points YES Yes
  • Impaired Accessible Booking Office Counter No
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Induction Loop No
  • Impaired Mobility Set Down No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Monday - Friday - 06:25 to 20:15
    Saturday - 07:10 to 14:10
    Sunday
  • Accesible Ticket Machine All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
  • Helpline YES Yes
  • Helpline Contact Details If you require assistance on your journey, please contact our assisted travel helpline to discuss your requirements on: Email - [email protected] |Phone - 0800 058 2844 | Textphone - 0800 138 1018
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note The assisted helpline is not available on Christmas Day.
    
  • Impared Mobility Set Down Located at both sides of the station
  • Step Free Access This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street.
    
    Assistance Meeting Point is on platform 1 near the coffee shop.
    
    This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station
  • Staff Help A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed below.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Welwyn North station (http://btopenzone.hotspot-directory.com)
  • Telephone: Usage Type Cards And Coins

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - to
    Saturday - 07:20 to 13:55
    Sunday

• Restrooms
  • Toilets No
  • Baby Change No
  • Toilets Note WC available on platform 1

• Parking
  • Car Parking Details Phone number: -
    
    Operator Name: A P C O A Parking U K
    Name: Station Car Park
    Spaces: 253
    Charges:
    Off-peak: £3.65
    PerHour: N/A
    Daily: £7.80
    Weekly: £36.70
    Monthly: £132.70
    ThreeMonthly: £356.60
    SixMonthly: N/A
    Annual: £1132.10
    Saturday: £2.80
    Sunday: £2.80
    
    Number Accessible Spaces: 5
    Accessible Spaces Note:

    Free Parking is offered to all Blue Badge holders.

    All Blue Badge holders need to register their vehicles on  A P C O A Blue Badge Portal or A P C O A Connect, alternatively please call 01895 262122. Please ensure that your Blue Badge is displayed at all times when parking at this station car park. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge. You will need to register but parking is still free for Blue Badge holders.

    
    Cctv: Yes
    Open:
    Monday - Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Station Location & Directions
  • Latitude 51.8235
  • Longitude -0.19209

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV YES Yes
  • Location In both car parks
  • Sheltered YES Yes
  • Spaces 42
  • Type YES

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/WLW.pdf)

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note NO

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Oyster Notes Oyster cannot be used at this station.
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: Yes
    For more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard

• Station Information
  • Post Box No
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet YES Yes
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property
    Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices.
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Staffing Level YES Yes

• Other transportation
  • Rail Replacement Services Rail replacement bus stop locations are shown in the 'Getting to and from the station' section under 'onward travel'.