Standalone QTT
Welwyn North Train Station
Welwyn North
Welwyn North station
Station Road
Welwyn
Hertfordshire
AL6 0AS
Ticket office opening hours:
Monday - Friday - to
Saturday - 07:20 to 13:55
Sunday
- NO Waiting room
- YES Ticket machine
- NO Toilet
- YES Impaired Access Staff
Station facilities
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Accessibility
- Accessible Public Telephones YES Yes
- Accessible Taxis No
- First Class Lounge No
- Help Points YES Yes
- Impaired Accessible Booking Office Counter No
- Impared Access Staff YES Yes
- Impared Access Ticket Gate No
- Impaired Accessible Ticket Machines YES Yes
- Induction Loop No
- Impaired Mobility Set Down No
- National Key Toilets No
- Ramp for Train Access YES Yes
- Wheel chairs Available No
- Impaired Access Helpline Hours Monday - Sunday - open 24h
-
Impaired Access Staff Help Hours
Monday - Friday - 06:25 to 20:15
Saturday - 07:10 to 14:10
Sunday -
Accesible Ticket Machine
All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts. Ticket machines are of an accessible design, however their location and the station itself may not be so please check the station access note for further details
- Helpline YES Yes
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Helpline Contact Details
For help with planning your journey or to book assistance, please contact our assisted travel helpline to discuss your requirements on:
- Phone - 0800 058 2844
- Textphone - 0800 138 1018
Phone number: 0800 058 2844
- Helpline Contact URL https://www.greatnorthernrail.com/travel-information/travel-help/assisted-travel/book-assistance-for-your-journey
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Impared Mobility Set Down
Located at both sides of the station
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Step Free Access
This is a Category B1 station: Step-free access to both platforms via separate entrances. Step-free access between platforms via the street.
Assistance Meeting Point is on platform 1 near the coffee shop.
This station doesn't have tactile surfaces along all platform edges. Please pay attention to where the platform surface changes from smooth to paved or contact us for assistance.
Coverage: partial Station - Step Free Access Coverage No Part of Station
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Staff Help
A staff-operated ramp is required for step-free access between train and platform at this station. Station staff are usually available at the times listed.
Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.
If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:
- pressing the 'emergency & assisted travel' Help Point button
- calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
- texting us on 07970 511077
We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.
Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.
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Helpline Open Note
The assisted travel helpline is not available on Christmas Day.
-
Restrooms
- Toilets No
- Baby Change No
-
Toilets Note
WC available on platform 1
-
Ticketing Services & Information
- Oyster Pre-Pay No
- Pre-Purchase Collection YES Yes
- Ticket Machine YES Yes
-
Oyster Notes
Oyster cannot be used at this station.
- Penalty Fares TL
-
Smartcard Notes
Smartcard Issued: Yes
Smartcard Validator: YesFor more information on using the Key smartcard, please visit: www.greatnorthernrail.com/thekeysmartcard
-
Ticketing Hours
-
Ticket Office Hours
Monday - Friday - to
Saturday - 07:20 to 13:55
Sunday
-
Ticket Office Hours
Monday - Friday - to
-
Station Information
- ATM No
- Baby Change No
- Bureau De Change No
- Lost Property YES Yes
- Post Box No
- Shops YES Yes
- Seated Area YES Yes
- Station Buffet YES Yes
- Showers No
- Trolley No
- Wifi No
- Waiting Room No
-
Lost Property
Operator Name: Please visit www.greatnorthernrail.com/lostproperty and use the webform to register a lost item. If you have found an item of lost property, please hand it in at any of our ticket offices. - Lost Property: URL https://www.nationalrail.co.uk/
- Staffing Level YES Yes
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Station Location & Directions
- Latitude 51.8235
- Longitude -0.19209
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Parking
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Car Parking Details
Phone number: 01895 262122
Operator Name: A P C O A Parking U K
Name: Station Car Park
Spaces: 253
Number Accessible Spaces: 5
Accessible Spaces Note:Free parking is offered to all Blue Badge holders.
Please ensure that your Blue Badge is displayed at all times when parking at any Thameslink, Southern or Great Northern station car parks. If dedicated Blue Badge bays are occupied, please park within any available standard bay (excluding premier bays) and display your Blue Badge.
The car park at this station is controlled by automatic number plate recognition ( A N P R), please ensure you follow the signage displayed in the car park to register your car for free parking as well as displaying your Blue Badge.
Accessible Car Park Equipment: No
Cctv: Yes
Open:
Monday - Sunday - open 24h
Url: https://www.apcoa.co.uk/great-northern/
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Car Parking Details
Phone number: 01895 262122
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Phones, Internet & Wi-fi
- Station Amenities: Telephone YES Yes
- Web Kiosk: Available No
- Station Amenities: Wi-Fi Find WiFi Hotspots around Welwyn North station (http://btopenzone.hotspot-directory.com)
- Telephone: Usage Type Cards And Coins
-
Dining and Shopping
- Dining & Shopping: Shops YES Yes
- Dining & Shopping: Station Buffet YES Yes
-
Cycle Storage
- Availability YES Yes
- Closed Circuit TV YES Yes
-
Location
In both car parks
- Sheltered YES Yes
- Spaces 42
- Type Stands
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Bus information
- Bus Service: Availability YES Yes
- Bus Service: Note Information to plan your onward journey is available in a printable format can be found here (http://www.nationalrail.co.uk/posters/WLW.pdf)
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Baggage Services
- Left Luggage: Available No
- Left Luggage: URL https://www.nationalrail.co.uk/
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Taxi Information
- Availability YES Yes
- Note NO
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Other transportation
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Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
Rail Replacement Map: https://assets.nationalrail.co.uk/e8xgegruud3g/6ctl A5c Zl W Arr J N B W3k3 Z B/7400878eadfff4af44743f59a91dc3ba/2023-09_ C I_ G N_ R R B_ W L W_ D R.pdf
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Rail Replacement Services
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