Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.

Please note that if engineering work is taking place, rail replacement bus services do NOT call at this station. Rail replacement bus services use the bus stops on the Coventry Road (the main road at the bottom of the station approach road). Customers with accessibility requirements are advised to contact 03456 005 165 (Option 3 > Option 3) for guidance and assistance.