Waltham Cross Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • Impaired Accessible Booking Office Counter YES Yes
  • Impared Access Staff YES Yes
  • Induction Loop YES Yes
  • Helpline 1
  • Helpline Contact Details 0800 028 28 78
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 08:00 - 20:00
    
  • Step Free Access Coverage Whole Station
  • Accessible Public Telephones No
  • Accessible Taxis
  • First Class Lounge No
  • Help Points YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - 08:00 to 20:00
  • Impaired Access Staff Help Hours Monday - Friday - 06:10 to 20:00
    Saturday - 07:45 to 14:40
    Sunday - 08:15 to 15:45
  • Accessible Taxis

    Details of nearest taxis are shown on station information poster

  • Step Free Access

    This station has step free access to each platform via lift.

    This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

    Assistance meeting point is the ticket office.

    
    Coverage: whole Station
  • Staff Help

    Assistance at this station is provided by a staff member during ticket office opening hours. Outside of these hours it is recommended that customers use Broxbourne (5 miles north). An appropriate accessible taxi will be supplied for journeys to intermediate unstaffed stations. Booking is recommended.

     

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:10 to 20:00
    Saturday - 07:45 to 14:40
    Sunday - 08:15 to 15:45

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The National key toilets are located in the Ticket Hall; these toilets are operated by a radar key. A radar key is available from station staff upon request.

• Phones, Internet & Wi-fi
  • Station Amenities: Telephone No
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi www.btwifi.com/find (http://www.btwifi.com/find) 
  • Telephone: Usage Type Cards And Coins

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Buses operate from outside the station.

• Taxi Information
  • Note front of station
  • Availability YES Yes

• Ticketing Services & Information
  • Oyster Pre-Pay YES Yes
  • Pre-Purchase Collection YES Yes
  • Ticket Machine YES Yes
  • Penalty Fares LE
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: Yes
    Tickets can be collected on Smartcard at this station

• Station Information
  • ATM No
  • Baby Change No
  • Bureau De Change No
  • Lost Property 1
  • Station Buffet YES Yes
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Customer Service Note Monday-Saturday 08:00-20:00 Sunday 10:00-20:00 Bank Holidays 09:00-18:00 The hours shown are for the Customer Relations team on 0345 600 7245 (option 8). margin: 0in 0in 0pt; line-height: 16.8pt;Closed on Christmas Day and Boxing Day. margin: 0in 0in 0pt;
  • Post Box No
  • Shops No
  • Seated Area YES Yes
  • Showers No
  • Trolley No
  • Wifi YES Yes
  • Waiting Room No
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.68507019
  • Longitude -0.026550053

• Parking
  • Car Parking Details Email: [email protected]
    
    Operator Name: National Car Parks Ltd
    Name: Station Car Park
    Spaces: 41
    Charges:
    Off-peak: £4.00
    PerHour: N/A
    Daily: £4.00
    Weekly: £16.00
    Monthly: £68.00
    ThreeMonthly: £193.00
    SixMonthly: N/A
    Annual: £676.00
    Saturday: £3.00
    Sunday: £3.00
    
    Number Accessible Spaces: 0
    Accessible Car Park Equipment: Yes
    Cctv: No
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: http://www.ncp.co.uk

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet YES Yes

• Cycle Storage
  • Closed Circuit TV YES Yes
  • Spaces 26
  • Type Wheel Racks
  • Availability 1
  • Location Forecourt
  • Sheltered YES Yes

• Other transportation
  • Rail Replacement Services

    Replacement transport stop at the bus stop in Station Approach