Walsall Train Station

• YES Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter No
  • Induction Loop YES Yes
  • Accessible Taxis

    Accessible taxis are available

  • Customer Help Point On both platforms
  • Staff Help

    This station is staffed part time.  This means that during 'staff help available opening times' your assistance will be provided by station staff.  Any other time, our on-train Conductors will provide your assistance onto the train.

  • Accessible Public Telephones YES Yes
  • Accessible Taxis
  • Help Points YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down No
  • National Key Toilets YES Yes
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Helpline Hours Monday - Sunday - open 24h
  • Impaired Access Staff Help Hours Mon,Tue,Wed,Thu - 06:00 to 19:00
    Friday - 06:00 to 20:00
    Saturday - 07:00 to 20:00
    Sunday - 09:20 to 16:45
  • Accesible Ticket Machine

    Ticket Vending Machines are locate in the Booking Hall and on platform one.

  • Booking Office Counter

    by member of staff on duty

  • Helpline 1
  • Helpline Contact Details 0800 0248998
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note 24 hours, 7 days a week (except Christmas Day and Boxing Day)
    
  • Impared Mobility Set Down

    Taxi drop-off point in Station Street.

  • Step Free Access

    This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955

    The assistance meeting point is at the ticket office during 'staff help available opening times'  When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart.  Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.   

    
    Coverage: whole Station
  • Step Free Access Coverage No Part of Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WSL.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note The toilets are located in the Booking Hall. The toilet facilities are available: Monday - Thursday 06:00-19:00, Friday 06:00-20:00, Saturday 07:00-20:00 and Sunday 09:20-16:45. The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The National key toilet facilities are available: Monday - Sunday 05:40 - 23:30. The toilet facilities are not available when the Ticket Office is closed.

• Dining and Shopping
  • Dining & Shopping: Shops YES Yes
  • Dining & Shopping: Station Buffet No

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Taxi Information
  • Availability YES Yes
  • Note Walsall (WSL) Station Radio 01922 620647 TOA 01922 642020 Central 01922 633033

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note Ticket Vending Machines are locate in the Booking Hall and on platform one.
  • Smartcard Notes Smartcard Issued: No
    Smartcard Validator: No
    

• Ticketing Hours
  • Ticket Office Hours Mon,Tue,Wed,Thu - 06:00 to 19:00
    Friday - 06:00 to 20:00
    Saturday - 07:00 to 20:00
    Sunday - 09:20 to 16:45

• Station Information
  • Baby Change No
  • Post Box No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • ATM No
  • Bureau De Change No
  • Lost Property
  • Shops YES Yes
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room YES Yes
  • Customer Service Note line-height: 16.8pt; Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times: line-height: 16.8pt; Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day. **Walsall Station is accredited by the Secure Station Scheme**
  • Information Systems DepartureScreensAnnouncements
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 52.58441036
  • Longitude -1.984753459

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Walsall station (http://btopenzone.hotspot-directory.com )

• Cycle Storage
  • Availability 1
  • Closed Circuit TV YES Yes
  • Note

    CENTRO SCHEME 3 LOCKERS

  • Sheltered No
  • Spaces 10
  • Type
    Stands
    Lockers

• Other transportation
  • Rail Replacement Services

    In the event of engineering the bus/coach will collect from: Station Street - Outside entrance to Platform 1