Walmer Train Station

• NO Waiting room
• YES Ticket machine
• YES Toilet
• YES Impaired Access Staff

Station facilities

• Accessibility
  • First Class Lounge No
  • Impaired Accessible Booking Office Counter No
  • Induction Loop No
  • Accessible Taxis

    Accessible taxis are available to book

  • Customer Help Point On platform
  • Accessible Public Telephones YES Yes
  • Accessible Taxis No
  • Help Points YES Yes
  • Impared Access Staff YES Yes
  • Impared Access Ticket Gate No
  • Impaired Accessible Ticket Machines YES Yes
  • Impaired Mobility Set Down YES Yes
  • National Key Toilets No
  • Ramp for Train Access YES Yes
  • Wheel chairs Available No
  • Impaired Access Staff Help Hours Monday - Friday - 06:30 to 11:00
    Saturday - 06:30 to 11:00
    Sunday
  • Accesible Ticket Machine

    platform 1

  • Helpline No
  • Helpline Contact Details 0345 322 7021 or Text relay 18001 0345 322 7021 Freephone 0800 783 4524 or Text Relay 18001 0800 783 4524
    
  • Helpline Contact URL https://www.nationalrail.co.uk/
  • Helpline Open Note *Helpline closed on Christmas Day
  • Nearest Stations with Facilities DVP
  • Step Free Access Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 via the main entrance for services towards London. Step free access via the side entrance from Sydney Road. No step free interchange between platforms. Stepped access via station subway between platforms.
    Coverage: no Part Of Station
  • Step Free Access Coverage Whole Station

• Bus information
  • Bus Service: Availability YES Yes
  • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/WAM.pdf)

• Restrooms
  • Toilets YES Yes
  • Baby Change No
  • Toilets Note Booking Hall- Available during staffing hours

• Parking
  • Car Parking Details From 5th March 2023 - new off peak evening rate (after 18:00) - £2.50
    Email: [email protected]
    Phone number: 0330 333 9232
    
    Operator Name: A P C O A Parking
    Name: Station Car Park
    Spaces: 40
    Charges:
    Off-peak: £3.00
    PerHour: N/A
    Daily: £3.30
    Weekly: £14.60
    Monthly: £48.80
    ThreeMonthly: £147.40
    SixMonthly: £295.00
    Annual: £527.50
    Saturday: £2.50
    Sunday: £3.50
    Note:

    From 1st June - new off peak evening rate (after 18:00) - £1.50

    
    
    Number Accessible Spaces: 3
    Accessible Spaces Note: Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
    Cctv: Yes
    Open:
    Monday - Friday - open 24h
    Saturday - open 24h
    Sunday - open 24h
    Url: https://www.nationalrail.co.uk/

• Dining and Shopping
  • Dining & Shopping: Shops No
  • Dining & Shopping: Station Buffet No

• Baggage Services
  • Left Luggage: Available No
  • Left Luggage: URL https://www.nationalrail.co.uk/

• Ticketing Services & Information
  • Pre-Purchase Collection YES Yes
  • Oyster Pre-Pay No
  • Ticket Machine YES Yes
  • Customer Service Note On way in to access trains
  • Penalty Fares SE
  • Smartcard Notes Smartcard Issued: Yes
    Smartcard Validator: No
    

     Seasons, Single and Return tickets are now available digitally on The Key.  To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.

• Ticketing Hours
  • Ticket Office Hours Monday - Friday - 06:30 to 11:00
    Saturday - 06:30 to 11:00
    Sunday

• Station Information
  • Baby Change No
  • Post Box No
  • Lost Property: URL https://www.nationalrail.co.uk/
  • Lost Property Number 0345 322 7021
  • ATM No
  • Bureau De Change No
  • Lost Property YES Yes
  • Shops No
  • Seated Area YES Yes
  • Station Buffet No
  • Showers No
  • Trolley No
  • Wifi No
  • Waiting Room No
  • Lost Property Phone number: 0345 322 7021
    
    Operator Name: Southeastern Customer Services
  • Customer Service Note 0345 322 7021
  • Information Systems ArrivalScreens
  • Staffing Level YES Yes

• Station Location & Directions
  • Latitude 51.20332393
  • Longitude 1.382891124

• Phones, Internet & Wi-fi
  • Telephone: Usage Type Cards And Coins
  • Station Amenities: Telephone YES Yes
  • Web Kiosk: Available No
  • Station Amenities: Wi-Fi Find WiFi Hotspots around Walmer station (http://btopenzone.hotspot-directory.com)

• Cycle Storage
  • Availability YES Yes
  • Closed Circuit TV No
  • Location Platform 1, subway end
  • Note You may leave your cycle in the rack provided however you do so at your own risk.
  • Sheltered YES Yes
  • Spaces 12
  • Type Stands

• Other transportation
  • Rail Replacement Services Court Road