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Warm weather notice

Due to expected high temperatures we may experience short-notice timetable changes due to track speed restrictions. Make sure you check travel information ahead of your journey and bring plenty of water to stay hydrated. - Find out more

Last updated 04:10 pm, 22/07

Information for customers who booked travel before June 19 and need to amend their travel date

If you purchased a ticket through grandcentralrail.com prior to June 19th 2019 and need to amend it, please click here. - Find out more

Last updated 08:43 pm, 18/06

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August Bank Holiday travel 2019 - Please note no Grand Central services will run August 24 & 25 - Find out more

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Twickenham

Twickenham

Twickenham station
London Road
Twickenham
Greater London
TW1 1BD

GET DIRECTIONS

Ticket office opening hours:

Monday - Friday - 06:40 to 20:20
Saturday - 06:40 to 20:20
Sunday - 07:40 to 19:10

  • NO Waiting room
  • YES Ticket machine
  • YES Toilet
  • YES Impaired Access Staff

Station facilities

  • Accessibility
    • Accessible Public Telephones YES Yes
    • First Class Lounge No
    • Help Points YES Yes
    • Impaired Accessible Booking Office Counter YES Yes
    • Impared Access Staff YES Yes
    • Impared Access Ticket Gate YES Yes
    • Impaired Accessible Ticket Machines YES Yes
    • Induction Loop YES Yes
    • Impaired Mobility Set Down No
    • National Key Toilets YES Yes
    • Ramp for Train Access YES Yes
    • Wheel chairs Available YES Yes
    • Impaired Access Helpline Hours Monday - Friday - 06:00 to 22:00
      Saturday - 06:00 to 22:00
      Sunday - 06:00 to 22:00
    • Impaired Access Staff Help Hours Monday - Friday - 06:15 to 22:45
      Saturday - 06:15 to 22:45
      Sunday - 08:00 to 20:00
    • Accesible Ticket Machine

      All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details

    • Customer Help Point Help points are available on all platforms
    • Helpline YES Yes
    • Step Free Access

      Twickenham is fully accessible to wheelchair users. Access to platforms 4 and 5 (for trains to Reading, Wimbledon, Windsor, Richmond, Clapham and London Waterloo) is via a staff-operated stair lift. Please ask a member of staff for assistance. Access to platform 3 (for stopping services to London Waterloo and all Waterloo bound services on match days) is via the car park - please approach staff at the main entrance who will be happy to assist you. Staff available between 0615 - 2245.


      Coverage: whole Station
    • Step Free Access Coverage Whole Station
  • Restrooms
    • Toilets YES Yes
    • Baby Change YES Yes
    • Toilets Note The toilets are located on all the platforms. The National key toilets are located on Platforms 3 and 5; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: [email protected]
  • Ticketing Services & Information
    • Oyster Pre-Pay YES Yes
    • Pre-Purchase Collection YES Yes
    • Ticket Machine YES Yes
    • Customer Service Note Outside the station entrance and in the booking hall
    • Smartcard Notes Smartcard Issued: No
      Smartcard Validator: No
  • Ticketing Hours
    • Ticket Office Hours Monday - Friday - 06:40 to 20:20
      Saturday - 06:40 to 20:20
      Sunday - 07:40 to 19:10
  • Station Information
    • ATM No
    • Baby Change YES Yes
    • Bureau De Change No
    • Lost Property YES Yes
    • Post Box No
    • Shops YES Yes
    • Seated Area YES Yes
    • Station Buffet YES Yes
    • Showers No
    • Trolley No
    • Wifi No
    • Waiting Room No
    • Lost Property: URL https://www.nationalrail.co.uk/
    • Customer Service Note Please contact our Customer Service Centre on 0345 6000 650
    • Information Systems DepartureScreensAnnouncementsArrivalScreens
    • Staffing Level YES Yes
  • Station Location & Directions
    • Latitude 51.45037655
    • Longitude -0.329159686
  • Parking
    • Car Parking Details

      Weekend tickets available after 1200 Friday £7.00

      Off Peak from 1600 Monday to Saturday



      Name: Station Car Park
      Spaces: 43
      Charges:
      Off-peak: £2.00
      PerHour: N/A
      Daily: £7.80
      Weekly: £39.00
      Monthly: £119.70
      ThreeMonthly: £359.10
      SixMonthly: N/A
      Annual: £1039.50
      Saturday: £4.00
      Sunday: £2.00
      Note:

      Bank Holiday £4.00 



      Number Accessible Spaces: 3
      Accessible Car Park Equipment: Yes
      Cctv: Yes
      Open:
      Monday - Friday - open 24h
      Saturday - open 24h
      Sunday - open 24h
      Url: https://www.nationalrail.co.uk/
  • Phones, Internet & Wi-fi
    • Station Amenities: Telephone YES Yes
    • Web Kiosk: Available No
    • Station Amenities: Wi-Fi Find WiFi Hotspots around Twickenham station (http://btopenzone.hotspot-directory.com )
    • Telephone: Usage Type Cards And Coins
  • Dining and Shopping
    • Dining & Shopping: Shops YES Yes
    • Dining & Shopping: Station Buffet YES Yes
  • Cycle Storage
    • Availability YES Yes
    • Closed Circuit TV YES Yes
    • Location

      Booking hall exit and car park

    • Sheltered YES Yes
    • Spaces 78
    • Type
      Compound
      Wheel Racks
  • Bus information
    • Bus Service: Availability YES Yes
    • Bus Service: Note Information to plan your onward journey is available in a printable format  here (http://www.nationalrail.co.uk/posters/TWI.pdf)
  • Baggage Services
    • Left Luggage: Available No
    • Left Luggage: URL https://www.nationalrail.co.uk/
  • Other transportation
    • Rail Replacement Services

      Towards Richmond and Strawberry Hill: London Road (A310) Bus Stop C outside station

      Towards Hounslow: Station Car Park alongside Station off London Road (A310)

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